Chris Ramirez Email & Phone Number

The Membership Manager is responsible for managing Discovery Cube’s membership program in Orange County, including membership acquisition, retention, benefits, meeting sales targets, and managing expenses. This position is responsible for ensuring sales staff are well trained in the processing of a membership, member services, member program and benefits, and sales tactics. This position will work closing with the Marketing team for member communication, the Operations team to ensure smooth execution on onsite needs, and the Development team to create a member to donor pathway while ensuring a positive member experience. The Membership Manager will attend all member related events and functions for Discovery Cube OC, onsite and offsite. This role will collaborate with its LA counterpart to ensure cohesion between the two sites and consistent execution of strategies. This role is guest facing with an expectation for the Manager to be working front of house supporting the operation and membership sales as needed.