- Supervised employees by providing direction on tasks and expectations regarding customer service standards, sales goals and customer retention.- Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.- Ensured store was opened and closed in a timely manner according to company policies.- Partnered with store leadership team to learn and understand management processes and reports.- Facilitated and developed lasting relationships with clients to increase client retention.- Developed and implemented sales strategies to increase market share.- Provided support and guidance to colleagues to maintain a collaborative work environment.- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.- Recognized by management for providing exceptional customer service.- Attended industry events, conferences, and tradeshows to network and generate new business leads.

- Maximized responsibilities' efficiency through consulting with NBF Project Manager.- Assisted with the organization and management of the research team using mural.co.- Delegated tasks to research team for organizing and collaborating ideas into graphic communications such as original drawings, sketches, tables, and statistics for Nature-Based initiatives and architectural solutions.- Conducted research on Crop Resiliency and Sustainable rice varieties and practices, creating informative graphics to support aquaculture farming initiatives.- Developed a comprehensive SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis for the Khulna region, highlighting effective strategies impacting the Mongla District.- Created a Photoshop template for an A5 sheet, showcasing nature-based solutions to be implemented in and around the Mongla District.- Revised A2 Sheet based on feedback and redlines from Gensler Professional Mentors.

- Worked on design team consistent of high school junior and seniors interested in architecture, construction management and engineering.- Worked 1 on 1 with project manager for the 7 line subway extension (under MTA NYC Transit) reviewing plans and schematics for multiple commercial projects.- Produced a physical model and a small set of construction documents for student dormitory to be located adjacent to Bryant Park.- Presented my individual contributions and portfolio work at semi-annual conferences.- Visited active work sites (in use by Bovis Construction company) in locations across midtown Manhattan.