Chris Chapman Email & Phone Number

Oakville, Ontario, Canada

Toronto, Ontario, Canada

• Pre-Sales professional demonstrating technical proof-of-concepts to prospective customers & leading negotiations to generate new business
• Rebuilt the demonstration suite to provide industry-specific solutions that catered to the budgeting, forecasting, and reporting specializations and use cases, of varying industries (SaaS, manufacturing.
• Prepare and deliver technical demonstrations explaining SaaS products to existing and prospective customers.
• Discuss with Prospects and customers to assess requirements and determine if OLAP & Relational data modelingwas the correct solution.
• Collaborate with sales teams to understand customer requirements and provide sales support.
• Gather necessary information and orders from prospects to plan and modify product, building custom solutions in OLAP & SQL to meet needs for larger sales opportunities and RFP/RFI's.

Toronto, Canada Area

• Led and supervised sales and marketing teams within the agency, orchestrating cohesive strategies to drive business growth.
• Spearheaded outbound sales campaigns, leveraging diverse mediums including email campaigns, cold calling via Business Development Representatives (BDRs), and sales meetings to secure new business.
• Directed the entire sales cycle, from initial prospect engagement to negotiation and deal closure.
• Oversaw outbound marketing initiatives aimed at boosting agency revenue, utilizing channels such as Google Ads, Facebook Ads, Instagram Ads, PPC, SEO, funnels, webinars, and email marketing campaigns.
• Managed a dynamic marketing team responsible for executing devised campaigns, ensuring alignment with overarching business objectives.
• Took charge of client fulfillment operations, ensuring exceptional customer success and overseeing the delivery of marketing services to clients.

Toronto, Canada Area

• Manage book of 50+ customers
• Promoted customer ARR through project upsells & increasing user seat count
• Conducted in-person training during IoT device rollout and hosted online customer training sessions
• Spearheaded the evaluation, testing, and successful integration of an advanced inventory management platform, optimizing inventory control and operational efficiency
• Designated a leadership role, overseeing a multidisciplinary team throughout a critical smartphonerefresh initiative of 1,500 assets, ensuring seamless coordination and project success
• Developed a proactive approach to identify emerging trends, potential risks, and areas for improvement, ensuring our clients had timely information to support agile decision-making