Chris Leonard Email & Phone Number

United States

Lead efforts to maximize profitability and improve organizational efficiency by managing the company's processes and systems, including database and project management tools, to ensure a smooth and efficient flow of information to the appropriate stakeholders at the right time.

Collaborate directly with entrepreneurs and small business owners to optimize profitability and boost organizational efficiency, leveraging tools such as Infusionsoft/Keap, Active Campaign, ClickFunnels, Zapier, HighLevel and various other automation software.Devised and implemented client-specific marketing strategies, resulting in enhanced brand visibility, increased customer engagement, and substantial revenue growth.Customized marketing automation solutions for clients, encompassing email marketing, lead generation, lead conversion, and sales pipeline management.Supervised a high-performing team of eight employees, fostering an environment of productivity and teamwork.Employed effective retention strategies to foster client loyalty, building brand awareness and generating leads, while managing a diverse range of internal and external marketing campaigns and programs.Conducted rigorous A/B split testing for both internal strategies and client projects, ensuring optimal performance and outcomes.Formulated compelling email strategies that achieved an impressive 50% open rate and 20% conversion rate over the lifespan of the campaigns.

Mesa, Arizona

Formulated and executed comprehensive marketing automation strategies for clients, successfully delivering them within a condensed two-day timeline.Pioneered a novel service offering, which within a three-month period, yielded a significant increase in monthly revenue, reaching $40,000.Fostered effective collaborations across various teams to ensure smooth and efficient client processes, contributing to optimal customer satisfaction.Led the growth and development of a dedicated five-member team, each playing a crucial role in facilitating successful on-site services for clients.Provided expert assistance to clients in launching marketing automations that enhanced lead generation, improved client acquisition, and provided superior reporting capabilities within their existing CRM systems.Demonstrated proficiency in utilizing a wide array of tools such as Keap/Infusionsoft, Active Campaign, Hubspot, Clickfunnels, Zapier, among hundreds of others, to effectively meet client needs.Instrumental in doubling the customer lifetime value within the organization, highlighting a significant contribution to overall business growth.

Mesa, Arizona

Specialized in conducting comprehensive needs assessments and personally trained new clients on CRM software use for marketing and sales automation in the role of an Infusionsoft Onboarding & Retention Expert.Successfully established and maintained 100% client satisfaction, serving as the primary liaison for new customers throughout the initial 45-day period post-onboarding.Achieved a noteworthy upsell rate of 20% for additional services following the conclusion of the clients' onboarding process.Spearheaded the establishment of the Retention Service, instrumental in demonstrating the CRM's value to clients.

Orem, Utah