Chris Thorne Email & Phone Number

Los Angeles, California, United States

Santa Clarita, California, United States

Veeam cloud backup support advanced escalation point regarding troubleshooting and resolving sophisticated technical Veeam product support issues. Mentoring and training other support engineers on the team. Team collaboration with both the product development and network operations teams on the behalf of the customers. Participates in, and manages application-oriented projects. Oversees project phases to ensure timely completion of projects.

Greater Los Angeles Area

Working exclusively supporting Veeam Backup And Replication ClientsVeeam VMXP CertificationVeeam Certified Sales ProfessionalVeeam Certified Technical Sales Professional

Hollywood, Ca

J2Global's Keepitsafe department, which specializes in online, offsite backup software services (SaaS); cloud solutions for Small, Mid, and Enterprise businesses. KeepItSafe ® data backup and Disaster Recovery (DR) is one of the few online backup and DR companies in the world with ISO 27001 certification. Supporting: Asigra backup (Level 1 & 2 Certifications)Ahsay Backup eFolder BackupCurrently training for VEEAM Backup & Replication supportUsing Salesforce and OTRS ticketing Systems- Manage a diverse and complex scope of support issues directly related to the use, support, and implementation of the Keepitsafe “Online Backup/Disaster Recovery” line of backup software. Management of OS platforms includes advanced Windows knowledge and beginner/basic Linux and Mac abilities. - Location manager for the company’s ISO27001 Certification in 2017; this included making sure documentation in Confluence was updated and creating processes where there where none and working with the Auditor during the onsite inspection.- Provide the highest level of customer satisfaction by understanding and identifying the customer's complex networks and backup needs including flat file data, and database servers including MS SQL, MySQL, Exchange, Linux, Windows/System State, Virtual Server, ESXi Host Servers, and Integration.- Develop, maintain, and consistently improve working knowledge of product terminology, documentation, and processes.- Assist in migrating and integrating newly acquired companies obtained by Keepitsafe Acquisitions and Mergers process.- Works in a team or independently to provide technical support for over 1000+ customers domestic and abroad.- Contributes to uphold company values and accomplishes duties with professionalism and uncompromising quality and excellence.

Sketchcard artist for Topps properties: Star Wars and The Walking Dead.

Sketch Card Artist for ALIEN: The Movie Trading Card Set. Release Date TBD.Sketch Card Artist for Joss Whedon's FIREFLY Trading Card Set. Release Date 2017Sketch Card Artist for Upper Deck's DINOSAUR Trading Card Set. Release October 2015Sketch card artist for the MARVEL PREMIER sketch card set. Released in Late 2014.Sketch card artist for the MARVEL NOW! sketch card set. Released in early 2014.

Manage IT Department for software developer. Member of management team involved in spearheading, planning & implementing budgeting goals, and development projects. Liaison for company's technical partners. Manages technical needs of company as well as purchasing and departmental budget. • Administer 6-8 network servers, 1 remote location, 3 remote users & 15-40 network users; Windows 2003 / 2012 Server, Windows XP/Vista/7/8, Exchange 2003 as well as Exchange 365, MS SQL 2000/05, Great Plains, Mac OSX, Cisco Routers;

Burbank, Ca

Manage software brands as well as corporate image. In charge of corporate sponsorship programs with organizations, film festivals and competitions. Supervise department staff for sales and marketing. Negotiated contracts for print and on-line marketing campaigns, also art direction for those campaigns. Oversaw one product launch and one launch of re-branded product. Manage trade show attendance, budgets, logistics and booth design.

Worked in the "Artists on Demand" sketchcard program. Worked on UGLY SANTAS sketch cards and the Hollywood Zombies, Capital Hill Zombies and Music City Zomibes sketch cards.

Canyon Country, Ca

I have been a sketch card artist for many trading cards sets for Breygent Marketing.Top Cow's WitchbladeJoseph Michael Linsner Dawn New HorizonsWarlord of Mars

Canyon Country, Ca.

Sketch card artist for the following licensed trading card sets.Superman: The LegendDC's: The New 52Tarzan's 100th AnniversaryThe Walking Dead: Season 1CBLDF: Liberty

Business, Finance

Activities and Societies: Hockey ClubI majored in Finance. I worked as a Resident Assistant for NAU Res Life my Junior and Senior years. I.

Bachelor'S Degree, Finance, General