Christopher Williams Email & Phone Number

Austin, Texas, United States

Austin, TX

• Make product decisions. Refine and prioritize the product backlog. Present the product increment during sprint review. Optimize the value of the development team. Develop marketing software.
• Grew the data migration web application from the growth to maturity in its product lifecycle.
• Effectively negotiated product roadmap with the key stakeholders to cut delivery time by 50%.
• Reduced the number of incoming tickets by half by launching a change log feature.
• Developed integrations with popular CRM platforms that encouraged new customer acquisitions.

Palo Alto, CA

• Developed tools to improve the e-commerce experience. Monitored and optimized site performance. Aided in growth efforts of the platform. Supported customers with technical issues.
• Increased customer satisfaction among high volume sellers by removing repetitive parts of the listing process through the creation of an inventory management system.
• Avoided damaging changes to bidding tools through A/B testing of proposed features.
• Led the Site Reliability team in maintaining 99.9% uptime and responding to all critical issues within 24 hours.

Mountain View, CA

• Conducted research to identify trends and sources of high-quality product and engineering candidates. Developed processes to scale the sourcing process as hiring needs grew.
• Managed internal products used by the staffing department that successfully eliminated more than 80 hours per week of manual work.
• Led efforts to add key features to the applicant tracking system improving its internal satisfaction score.
• Identified several new sources for diversity hiring campaigns that filled multiple open positions.