Solutions Consultant
Miami, Florida, United States
• Performed HR Transformations, Agile global systems implementations, integrations, and delivery for Fortune 500 companies.• Directed requirements design, business process design, workflow automation and improvement. • Developed systems architecture including organizational structure, data management and analysis, knowledge management, business process automation and employee portal design. • Consulted on user experience, adoption, and change management plans to maximize usage as well as tracking engagement against baseline for new and recurring clients. • Structured governance meetings, models and documentation while clearly differentiating Neocase from competitors, conveying business value, and closed lucrative deals by translating technical architecture and feature information into non-technical language. • Participated in pre-sales activities, engaging with customers, and delivered presentations on how Neocase products and platforms aligned with specific requirements and solved customer problems.