Christina Cooper

Christina Cooper Email and Phone Number

Facility Management | Teamwork | Leadership | Training | Communication | Customer Service | Project Management @ Powerhouse
crowley, texas, united states
Christina Cooper's Location
Coram, New York, United States, United States
About Christina Cooper

Experienced Director with over a decade of Retail and Facility Management experience with a demonstrated history of career progression with increased responsibility over time. Skilled in leadership, training, team building, and communication. Strong project management and customer service professional with a Bachelor of Arts (B.A.) focused in History Adolescence Education from St. Joseph's University

Christina Cooper's Current Company Details
Powerhouse

Powerhouse

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Facility Management | Teamwork | Leadership | Training | Communication | Customer Service | Project Management
crowley, texas, united states
Employees:
83
Christina Cooper Work Experience Details
  • Powerhouse
    Associate Director Of Operations
    Powerhouse Sep 2024 - Present
    Crowley, Texas, United States
  • Powerhouse
    Senior Account Manager
    Powerhouse Feb 2023 - Sep 2024
    Crowley, Texas, United States
  • Global Facility Management & Construction, Inc.
    Team Manager
    Global Facility Management & Construction, Inc. Nov 2018 - Feb 2023
    Melville, New York
    • Successfully grew largest client account into #1 revenue generator of FY’19• Implemented new processes to decrease margin losses & maximize profits • Effectively piloted new Salesforce platform to amplify productivity• Ensure consistent communication with CEO & President regarding escalations • Increase positive team communications by executing monthly touch bases
  • Global Facility Management & Construction, Inc.
    Team Leader
    Global Facility Management & Construction, Inc. Mar 2017 - Nov 2018
    • Developed innovative strategies to increase client satisfaction scores • Managed team calendar & prioritized workload delegation• Established escalation guidelines & ensured procedural compliance• Anticipated client needs & maintained proactive resolution processes
  • Global Facility Management & Construction, Inc.
    Senior Account Manager
    Global Facility Management & Construction, Inc. Jul 2016 - Mar 2017
    • Partnered with Team Leader to develop daily goals for all team members• Acted as supervisor in the absence of Team Leader• Operated as liaison for vendors & clients regarding all service issues
  • Global Facility Management & Construction, Inc.
    Account Manager
    Global Facility Management & Construction, Inc. Apr 2015 - Jul 2016
    Melville, Ny
    • Initiated constant contact standards to maintain positive client relationships • Managed overall workflow process of each individual ticket• Effectively trained & developed new employees to work effectively
  • Global Facility Management & Construction, Inc.
    Account Coordinator
    Global Facility Management & Construction, Inc. Jun 2014 - Apr 2015
    Melville, Ny
    • Handled high-priority emergency requests as needed• Drafted client price proposals & presented same to client in a timely manner
  • Global Facility Management & Construction, Inc.
    Team Support Representative
    Global Facility Management & Construction, Inc. Mar 2014 - Jun 2014
    Melville, Ny
    • Processed client requests for facility services according to corporate policies• Confirmed completion of required services & determined satisfaction level
  • Solstice Sunglasses
    Keyholder
    Solstice Sunglasses Oct 2013 - Mar 2014
    Lake Grove, Ny
    • Competently supervised employees ensuring completion of daily tasks • Efficiently managed & organized stockroom to ensure fast service
  • Solstice Sunglasses
    Selling Specialist
    Solstice Sunglasses Jul 2013 - Oct 2013
    Lake Grove, Ny
    • Effectually clarified customer inquiries & provided personalized service• Completed sales transactions in accordance with company standards
  • Target
    Guest Service Team Member
    Target Jan 2012 - Jul 2013
    Riverhead, Ny
    • Consistently trained new employees per company guidelines• Proficiently handled customer returns, complaints, & concerns
  • Crocs, Inc
    Sales Associate
    Crocs, Inc May 2011 - May 2012
    Riverhead, Ny
    • Provided customer service during the shoe selection process• Handled point-of-sale transactions

Christina Cooper Education Details

Frequently Asked Questions about Christina Cooper

What company does Christina Cooper work for?

Christina Cooper works for Powerhouse

What is Christina Cooper's role at the current company?

Christina Cooper's current role is Facility Management | Teamwork | Leadership | Training | Communication | Customer Service | Project Management.

What schools did Christina Cooper attend?

Christina Cooper attended St. Joseph's University-Long Island Campus, Shippensburg University Of Pennsylvania, Longwood High School.

Who are Christina Cooper's colleagues?

Christina Cooper's colleagues are Stevie Dumas, Justin Dent, Anthony Heppner, Julia Rosales, Jenna Foggan, Ryan Schueler, Bryan Krentel.

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