Completed hardcopy forms and data entry tasks on PC applications . Conducted research utilizing databases, archives, internet, and other information sources. Typed and proofread letters, brochures, and other correspondence. Assisted staff in writing articles, press releases, newsletters, media guides, programs, and other informational or promotional materials for hardcopy and digital format.

Systematically gathered and inputted the weights of hundreds of products into the system to ensure accurate recognition and seamless scanning within the Capercart during operation. Conducted a comprehensive beta testing and user evaluation over several weeks to identify system bugs, analyze their underlying causes, and implement effective troubleshooting solutions. Collaborated with a team of 15 professionals to implement a cutting-edge technology product within the community, ensuring an exceptionally seamless user experience throughout the testing phase.

Managed reservations and walk-ins to optimize table turnover and minimize wait times.Supported daily opening and closing procedures, including cash handling, inventory checks, and shift reports.Utilized POS systems or reservation software to manage bookings and update seating plans in real time.Trained new host staff on operational procedures, guest service standards, and floor plans.