Christina Jackson Email & Phone Number

Atlanta, GA, US

Greater Atlanta Area

CINC is a powerful real estate platform that keeps real estate agents seamlessly engaged with their clients from "Hello" to "Congratulations." Along with best practices, CINC allows agents to stay top of mind throughout the home buying process.

Greater Atlanta Area

• Dual role included meeting a monthly goal of new clients onboarded while being primarily responsible for the creating and maintaining processes and procedures within the team. My responsibilities included:
• Acted as a liaison between Implementation team and Onboarding team.
• Continuously identified gaps in client onboarding and site builds; document workflows for consistent experience.
• Created, revised, and documented processes to enhance client experience and more effectively accomplish team and company goals.
• Created and managed DocuSign account for 100+ MLS IDX Agreements.
• Collaborated with department leaders to develop new Implementation process and role; drafted job description, KPIs, and position manual.

Greater Atlanta Area

• Managed a book of business of 125 elite real estate teams
• Advised clients on team management, best practices, and new features
• Made strategic recommendations on marketing campaigns
• Performed site reviews to uncover areas of opportunities

12th & Midtown

• Servcorp offers 5 Star Virtual Offices and Executive Suites across the world with over 150 locations. As the Center Manager at Servcorp 12th & Midtown, my primarily responsibilities included:
• Sales & renewals of Executive Suites & Virtual Offices
• P&L management
• Account billing and client management for over 100 individual companies
• Managed team and ensured five star standards throughout the center and in daily service
• Implemented new programs and organize events for client retention

Kennesaw, GA

• Mattress Firm specializes in assisting each and every customer with finding the perfect solution for their sleeping needs.As an Assistant Store Manager, my responsibilities included:
• Managing daily, monthly, and weekly store budgets and trends, as well as researching how to maximize sales by offering better value than our competition.
• Ensuring guests received quality customer service both before and after purchases.
• Managing delivery schedules, customer issues, current pricing strategy, and store cleanliness.
• Maintaining store inventory and supplies and ordering needed products on a regular basis.
• Processing customer refunds to ensure timely and accurate reimbursement.