Christopher Bates

Christopher Bates Email and Phone Number

Operations Management, Technology, Process Improvement, Change Management Professional @
Christopher Bates's Location
Phoenix, Arizona, United States, United States
Christopher Bates's Contact Details

Christopher Bates work email

Christopher Bates personal email

About Christopher Bates

• Brings over 25 years’ experience in operations management with specific emphasis in managing and improving high volume/high transaction operations• Expertise in strategic planning, operations management and project management; including the planning, development and implementation of Accounting, Quality Assurance, Production, Sales and Technology business infrastructures.• Expertise in developing operational performance indicators and initiating continuous process improvement objectives.• Expertise in operations startup, and organizational restructuring and change management.• Has successfully directed and managed teams ranging from 20-80 staff members.• Over three years of corporate finance experience, including budgeting, financial reporting, cost analysis, expense management, invoicing and cash flow management.• Over thirteen years of payroll and payroll tax management experience within a payroll service provider environment.• Significant experience in integrating technical solutions with business needs and requirements• Strong analytical, problem solving, collaboration and multi-tasking skills.

Christopher Bates's Current Company Details
Acumen, Inc

Acumen, Inc

Operations Management, Technology, Process Improvement, Change Management Professional
Christopher Bates Work Experience Details
  • Acumen, Inc
    Chief Operating Officer (Formerly Vp And Director Of Operations)
    Acumen, Inc Jun 2010 - Present
    Phoenix, Arizona Area
    • In 2015 became responsible for P&L of $7 million business unit. Increased profitability by 200%.• Oversees the development and implementation of all operations specific policies and procedures, in compliance with all Federal, State and local legal requirements within all contracts• Responsible for overseeing the development of standards for the measurement and effectiveness of all processes within the operational area• Provides timely, accurate and complete reports on the operating condition of the company• Ensures that employees effectively perform the essential functions of their positions while meeting and/or exceeding all customer and contractual expectations and requirements• Ensures adherence to all guidelines, per contract, governing the issuing of any checks for the clients to their employees/ or vendors. Ability to train all staff on the specifics of legal, Medicaid and contractual obligations• Ensures the utilization of sufficient internal controls to generate all required deliverables• Supports all units and departments within Acumen in meeting all requirements related to technology (including application development and support, communications and network infrastructure, and business continuity and disaster recover) • Oversees the development and implementation of Acumen’s current and future information technology strategy and vision.
  • Stratex Partners
    Chief Operating Officer
    Stratex Partners Oct 2008 - Aug 2009
    • Identified and executed a reseller strategy to position the company for scalable revenue growth; As part of the same strategy developed a scalable operational platform for high volume payroll and payroll tax processing while shifting operating costs from a variable to a fixed cost structure• Managed the design, development, testing and product launch of a fully integrated, full employee life-cycle human resources and payroll system• Provided leadership to the finance/accounting, payroll operations, tax management, treasury management and software development teams
  • Stratex Partners
    Vp Operations
    Stratex Partners Apr 2007 - Oct 2008
  • Oasis Legal Finance
    Director Of Operations
    Oasis Legal Finance Jul 2004 - Mar 2007
    • Assisted with the structuring of financial and operating requirements to finalize Oasis’ investor agreement • Implemented financial tracking of key indicators to be used for weekly and monthly reporting to the Board of Directors• Responsible for the design and implementation of IT infrastructure; including network, phone, fax and document management solutions• Created a scalable operating platform used to track process status and provide performance measurements on Oasis’ key business processes• Integrated an outside call center with internal operations to accommodate significant growth from a national television campaign• Recruited, hired and provided leadership to 30 operation’s personnel
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  • Morningstar
    Director Of Operations And Finance
    Morningstar Jul 2000 - Feb 2003
    • Developed financial controls that led to the identification of $1.5 million in ‘found’ revenue and the reduction of accounts receivable by 38% or $2.5 million• Provided consultation to Morningstar’s Data SBU Senior Management Team in the areas of budgeting, expense management and cash flow management• Provided leadership to various teams in Product Operations, Finance, Database Operations and Product Development/Marketing• Established departmental performance indicators reducing process cycle time and processing costs• Developed and implemented several strategies that significantly scaled and improved Morningstar’s product and database operations, decreased data acquisition and processing time, and improved customer satisfaction
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  • Rr Donnelley
    Operations Management
    Rr Donnelley Sep 1993 - Jun 2000
    Formerly Moore Response Marketing and Moore North America• Worked in various positions of increasing responsibility, ascending from Staff Assistant to Quality Assurance Manager to Operations Manager to Senior Corporate Project Manager• Provided leadership to various departments• Established departmental performance indicators and improvement objectives focused on supporting operations, divisional and corporate objectives• Led two restructuring efforts in the company’s Marketing Division• Implemented solutions created after process and activity analysis had been conducted that reduced cost, decreased process cycle time, improved output quality and improved customer satisfaction• Served as senior project manager for technology implementation; e-procurement process implementation; activity and process costing analysis; ISO 9002 Registration and Maintenance; and Statistical Process Control methods
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Christopher Bates Skills

Consulting Infrastructure Sales Cost Northbrook Finance Treasury Management Structure Middle Management Legal Process Implementation Procurement Management Revenue Design Science Spc North America Statistics Integration Crm Utah Mysql Product Operations Financial Structuring Initiation Auditing Accounting Human Resources Migrating Asp Networking Customer Satisfaction System Team Management Offering Iso 9000 Reports Strategy Organizational Restructuring Agreement Strategies Microsoft Office Budgeting Operations Management Variable Testing Mastertax Project Management Product Development Product Launch Process Engineering Call Centers Chicago Payroll Board Of Directors Campaigns Analysis P&l Oasis Milwaukee .net Yahoo Corporate Finance Financial Tracking Technology Implementation Quality Assurance Strategic Planning Cash Flow Management Operations Marketing Document Management Change Management Indicators Project Planning Measurements Facilities Management Fax Strategy Execution Fileaid Accounts Receivable Data Acquisition Technical Solutions Responsibility Obtain Executive Management Start Ups Target Costing Tax Foxpro Microsoft Sql Server Process Improvement Morningstar Throughput Java Business Process Manufacturing Internal Controls Business Background Invoicing Payroll Taxes Financial Reporting Staff Development Problem Solving Television Cost Benefit Software Development Expense Management Directing Delivery Siebel Databases

Christopher Bates Education Details

Frequently Asked Questions about Christopher Bates

What company does Christopher Bates work for?

Christopher Bates works for Acumen, Inc

What is Christopher Bates's role at the current company?

Christopher Bates's current role is Operations Management, Technology, Process Improvement, Change Management Professional.

What is Christopher Bates's email address?

Christopher Bates's email address is ck****@****hoo.com

What schools did Christopher Bates attend?

Christopher Bates attended Depaul University, Marquette University, Utah State University.

What skills is Christopher Bates known for?

Christopher Bates has skills like Consulting, Infrastructure, Sales, Cost, Northbrook, Finance, Treasury Management, Structure, Middle Management, Legal, Process Implementation, Procurement.

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