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Emissary connects sales organizations seeking an edge with advisors that are former executives from their sales targets to provide an inside track. Its an efficient avenue for people and businesses to benefit from each other's experiences.Begin an engagement here:https://www.emissary.io/I'm honored and grateful for the opportunity to do what I really love! I'm eager to help young companies find the right people, build skills through coaching, create or maintain an exciting… Show more Emissary connects sales organizations seeking an edge with advisors that are former executives from their sales targets to provide an inside track. Its an efficient avenue for people and businesses to benefit from each other's experiences.Begin an engagement here:https://www.emissary.io/I'm honored and grateful for the opportunity to do what I really love! I'm eager to help young companies find the right people, build skills through coaching, create or maintain an exciting culture of performance, choose the right technology or develop processes that make sense. I also plan to learn as much as I can from the folks I'm able to help! Show less

Joined the Tailored Brands Online Services team as the first “outsider” to take that role. Brought to the team a wealth of knowledge and experience in the contact center industry. Quickly learned technology, systems and processes and began steps to improve them. Developed the strengths and tackled the weaknesses of the TBOS coaches, helping them to become more successful than they even realized they could be. Created a fun, skills-based atmosphere where people know they have to perform well… Show more Joined the Tailored Brands Online Services team as the first “outsider” to take that role. Brought to the team a wealth of knowledge and experience in the contact center industry. Quickly learned technology, systems and processes and began steps to improve them. Developed the strengths and tackled the weaknesses of the TBOS coaches, helping them to become more successful than they even realized they could be. Created a fun, skills-based atmosphere where people know they have to perform well, but also enjoy being at work. Uses the same philosophy as is expected from employees to our customers: to make things easy for the end-user, provide a solution every time and to do so in an extraordinary way. Believes that a great customer experience comes from happy employees. Show less

Amazing company with top-of-the-line trainers and people who care about the future of every student. With the company moving headquarters to Arizona, my time there was limited, but I was able to learn and practice a new sales process from the best in the business. Coder has camps all over the US and the curriculum is consistently updated so junior programmers are ready to start helping companies immediately upon graduation. I've seen firsthand the success that graduates of the programs enjoy… Show more Amazing company with top-of-the-line trainers and people who care about the future of every student. With the company moving headquarters to Arizona, my time there was limited, but I was able to learn and practice a new sales process from the best in the business. Coder has camps all over the US and the curriculum is consistently updated so junior programmers are ready to start helping companies immediately upon graduation. I've seen firsthand the success that graduates of the programs enjoy and the positive impression left on hiring companies. The Houston (Pearland) campus is one of the best in the country. Show less

Largest Houston based e-commerce company generating $156MM annually. Blinds.com is the largest custom window coverings retailer on the Internet, with five web sites (Blinds.com, JustBlinds.com, AmericanBlinds.com, Blindswholesale.com, and Blinds.ca). Blinds.com was #220 on the Internet 500 retailers list for 2013 and was voted Best Places to Work in Houston by the Houston Business Journal and Houston Chronicle, along with Marketer of the Year and Call Center of the Year. Merged with The Home… Show more Largest Houston based e-commerce company generating $156MM annually. Blinds.com is the largest custom window coverings retailer on the Internet, with five web sites (Blinds.com, JustBlinds.com, AmericanBlinds.com, Blindswholesale.com, and Blinds.ca). Blinds.com was #220 on the Internet 500 retailers list for 2013 and was voted Best Places to Work in Houston by the Houston Business Journal and Houston Chronicle, along with Marketer of the Year and Call Center of the Year. Merged with The Home Depot in 2014 and is leading the Innovation Hub for the Company. An award winning contact center leader who has lead teams to 20-25% revenue growth year over year in a down economy and a floundering housing market. Grew teams from 17 employees with an average Close Rate of 23% to 65 employees with an average Close Rate of 58% generating $4-5MM in revenue per month. Developed and established sales processes, high performing virtual (work-from-home) systems and metrics, performance-based compensation plans, quality assurance, and sales order distribution systems that are unique to the industry. Show less

Blind Imagination was a local brick-and-mortar retail storefront selling window coverings and draperies. Ran the operation side of the business, setting appointments and selling to customers in the store. In-home Design Consultant, designing drapery treatments, measuring and installing blinds and shades.