Christopher Brown Email & Phone Number

Mountain View, California, United States

• Lead all aspects of internal and external communications for the enterprise. Responsibilities include corporate reputation, crisis communications, issues management, media relations, executive communications, thought.
• Manage a staff of two
• Developed first ever enterprise content strategy, strategic corporate communications platform and internal communications organizing system
• Developed thought leadership strategy for executive leadership
• Lead efforts to strategize and effectively utilize video for employee engagement
• Lead the strategy and development of a market leading intranet platform

San Jose, California

• Drove external and internal strategic communications initiatives for Good Samaritan Hospital, which is part of HCA Healthcare's Far West Division. Responsibilities included crisis communications, media relations.
• Managed a staff of one
• Deep crisis communications and media relations experience, on call 24/7
• Developed executive communications, strategic messaging and effectively write in the voice of others
• Developed innovative strategies for executive communications including video
• Extensive experience developing high-level, strategic presentations for leadership

Fremont, CA

• Washington Hospital Healthcare System (district hospital), Fremont, CA. Focusing on strategic communication about and implementation of improvement work throughout the health system using Lean principles (Toyota.
• Managed a staff of two
• Developed and implemented strategic communications to enhance awareness of the Lean philosophy, methods and tools throughout the Health System
• Implemented Lean training and education required for meaningful and sustainable change – Value Stream Mapping, Kaizen and 3P Workshops
• Developed and coach Lean leaders throughout the health system
• Served as a strategic partner to all managers for Lean associated information

Fremont, CA

• Responsibilities include media relations, executive communications, labor communications, issues/reputation/crisis management, social media and online presence, integrated marketing and select special event oversite.
• Manage a staff of four
• Develop strategic, senior-level communication/speeches for the CEO, president of the board and other senior staff
• Trusted senior advisor and point person for crisis management, confidential/sensitive issues and general issues management
• Direct proactive and reactive media relations
• Manage unique, sensitive, issues associated with a publically-elected board and public entity

Palo Alto, CA

• Position scope included marketing and communications support for benefits, compensation, labor relations, recruitment, training and organizational development and included the following:
• Managed a staff of two
• Directed strategy for bargaining communications for both Stanford Hospital & Clinics (SHC) and Lucile Packard Children’s Hospital (LPCH)
• Overhauled, developed and managed external HR websites (SHC & LPCH), including recruitment and benefits
• Developed a strategic advertising plan for recruitment
• Produced regular electronic and printed communications to managers, employees and internal HR informing about updates related to human resources

Fremont, CA

• Responsibilities included media relations, marketing, advertising, internal communications and special event planning for the health system, which included the following:
• Managed a communications staff of six
• Developed speeches for the CEO as well as the president of the board and other senior staff
• Carried out proactive and reactive media relations strategies for local, regional media (Fremont Argus, San Francisco Chronicle, San Jose Mercury News, LA Times, NY Times, KNTV, KTVU, KGO, KPIX, KGO-AM, KCBS, etc.) and.
• Provided strategic council to senior management regarding appropriate responses to media
• Developed issues management book and crisis communications strategy

San Francisco, CA

• Responsibilities included the overall planning, implementation and management of Broadlane’s corporate public relations function, which included the following:
• Managed a staff of two
• Provided proactive and reactive media relations with national trade media (Modern Healthcare, Materials Management in Health Care, etc.)
• Executed external communications strategy and process (company and vendor press releases, speaker’s bureau, analyst relations program, etc.)
• Implemented internal communications strategies which included the ongoing development and supervision of the company intranet
• Developed company communications policies and procedures (company and vendor press release policies, quarterly shareholder report procedure, company style guide, etc.)

San Francisco, CA

• Responsibilities included the planning, implementation and management of the following for CHW Bay Area Region’s seven hospitals:
• managed a staff of four
• provided proactive and reactive media relations with experience ranging from national media including all major news outlets (CNN, ABC, 60 Minutes, Dateline NBC, CBS, etc.), local reporters (San Francisco Chronicle.
• administered issues management process (e.g., labor, financial, various controversial issues)
• strategically counseled senior management prior to responding to media in a given situation
• completely managed and purchased print, radio and television advertising

Sunnyvale, CA

• Responsibilities for the high-tech, start-up company included complete management and implementation of company public relations and marketing efforts including:
• secured trade media coverage -- product announcements and reviews -- through proactive media relations via press releases and relationship building with reporters and analysts
• redesigned company website
• implemented brand identity and logo guidelines
• managed outside creative firms for the design and production of company and product literature
• managed Pivotal Networking's trade show appearances from pre-planning to implementation

Eugene, OR

• Responsibilities included:
• provided complete, independent management of national (e.g., 60 Minutes, Dateline NBC, NY Times, Oregonian, Register Guard, etc.) and local media relations (controversial and routine) -- on call 24/7
• strategically counseled executives regarding response to media inquiries in a given situation
• assisted with internal communications, governmental affairs, issues management and crisis management
• managed selective brochure and publication design and production
• coordinated PeaceHealth’s speakers bureau

Ba, English

Activities and Societies: Public Relations Student Society of America

High School