Christopher Byrd Email & Phone Number

Louisville, Kentucky, United States

• Sold and retained 43 travel clients for a range of services, including cruises, tour packages, hotels, and airfare, while providing exceptional customer satisfaction
• Generated $200,000 in sales by delivering timely service, employing upselling techniques, and introducing preferred vendors, travel insurance, and personalized tours
• Received award for outstanding service excellence, acknowledging the consistent delivery of exceptional customer experiences over the phone
• Earned 29 preferred vendor certifications and three destination certifications in Japan, Hawaii, and the Dominican Republic, enhancing product knowledge and customer trust

Elizabeth, IN

• Orchestrated planning, development, programming, and execution of over 200 promotional events
• Prepared and submitted event documentation, achieving a 100% approval rate from the Indiana Gaming Commission and ensuring compliance for 50 events annually
• Gathered and analyzed data from promotional events, resulting in a 15% improvement in event planning efficiency and informed decision-making across three departments
• Served as an on-site expert for guest inquiries, reducing event-related complaints
• Built strong working relationships with 3 other departments in the casino

Louisville, Kentucky Area

• Planned and hosted 8 volunteer events benefiting participants and children, leveraging the support of 64 event volunteers
• Designed and created 12 event flyers as part of event advertising strategy, increasing event attendance 10-fold
• Secured donations to fund events, demonstrating strong fundraising and networking skills
• Recruited 139 volunteers from corporate, collegiate, faith-based, and community sources
• Conducted 20 group volunteer orientation presentations, ensuring volunteers were well informed and prepared for assigned roles
• Managed a weekly cafe to feed food insecure one to five days a week

Bachelor Of Arts Advertising And Public Relations, Public Relations And Advertising

Activities and Societies: Sigma Alpha Epsilon, Interfraternity Council, and iPulse (Lynn University Newspaper)Founding father of Sigma.

Education record