Christopher Chambers Email & Phone Number

Mountain View, California, United States

• Act as a subject matter expert in partnership with the sales team for pre and post sales discovery calls to qualify leads and demonstrate HeartFlow SaaS technology, processes, API, and options for complex multi-stakeholder projects• Lead security conversations and complete security assessments required for moving projects through client governance required prior to sensitive data transfer to storage on AWS cloud resources • Build POCs, respond to RFIs, RFPs, and client technical issues across multiple concurrent projects• Collaboration with the sales team to demonstrate HeartFlow use, technical process, and architecture while highlighting the value and simplicity of the SaaS from a client perspective for technical, medical, and business audiences• Creation of both customer facing and internal process documentation• Integration of the HeartFlow analysis into existing clinical workflow and business processes including automated delivery of the completed analysis • Provide a conduit between clients and internal HeartFlow development, prioritizing customer feature requests and updates in accordance with the SDLC

San Francisco Bay Area

• IT and process consultation and support for small and medium business across Northern California

San Francisco Bay Area

• Six direct reports including third tier support technicians and administrators• Budget and resource allocation• Support and Administration for a network of cloud connected robotic kiosks • Development of technical documentation for pre and post sale• Hardware and SaaS demonstrations for major retailers and clients• Preparation of hardware and software environments for sales demonstrations both in house and external • Management of POC deployments• Project management of day to day maintenance and channel specific or network wide special projects• Increased efficiency and reduced upgrade costs by 30% through utilization of cloud communications and process improvement• Training and leadership of an internal group monitoring all new products, clients and POCs• Management of projects such as server localization, LMI administration, PCI compliance, POS device upgrade, and software updates • Hiring and training of technicians on products and procedures in the US, EU, UK, Canada, and Japan• Field support, administration, troubleshooting, and repair of networked robotic retail kiosks across North America, Europe, and Asia• Consistently completed in field repairs within budget and on schedule• Awarded employee of the Quarter 2013 and received multiple peer awards from 2012 to 2014

San Jose, Ca

• Demonstrate CenterBeam ITaaS offerings remotely and at client sites across the US, Canada and Europe• Establish and maintain quality client relationship through the sales process and implementation of CenterBeam services• Audit potential CenterBeam clients evaluating their infrastructure and procedures against industry standard and best practice • In association with the sales team, develop and present complex technical solutions in business terms for C-level executives of small, medium and Fortune 1000 companies•Client site in depth assessment in preparation for the migration to CenterBeam service• Migration of clients to CenterBeam services and onsite training as detailed below in my previous position at CenterBeam

South San Francisco, Ca

• Windows File and Print Server support and administration• Exchange and Active Directory administration • McAfee EPO administration including Anti Virus, Spyware and Desktop Firewall • Roll out of new software packages• Support of mission critical laboratory DNA analysis systems and robotics including instituting backup and recovery planning

San Jose, Ca

• Coordination and prioritization of multiple concurrent projects • Detailed assessments of new clients including both technical and personnel factors• Developed customized ITaaS technical solutions and strategies based on client goals and needs• Training and management of onsite deployment teams• Onsite support and coaching for the first days of CenterBeam service • Exchange and Active Directory Administration • Planning and implementation of client Domain and Email migrations including data migration and new equipment deployment• Planning and implementation of anti-virus migrations• Deployment of CenterBeam services at client sites including remote administration software, security tools, and backup services• Design and conduct on-site user acceptance testing and QA to verify planned network and application changes

San Francisco Bay Area

• Administration of student labs and classroom computers running Windows, Linux, and Mac OSX• Support for school administrative team• Setup and Administration of servers and the build out of a new student network• Departmental lead • Coordinated and oversaw the build out of new computer labs • Anti-virus server and client administration• Creation of secure system images for both Mac and PC including dual boot Windows/Linux systems• Management of student workers• Increased system security and instituted new student computer use policies and significantly reduced the time required to re-image and update lab and classroom systems