Christopher Cummings Email & Phone Number

Lithonia, GA, US

United States

The Colony, Texas, United States

• Manage waste and recycling programs for multiple clients focusing on operational efficiency while keeping overall cost to a minimum
• Lead a team of client service associates managing priorities and assigning workload and projects
• Compiled and maintain client reporting and billing to ensure accuracy based on contractual guidelines
• Work directly with clients in order to keep invoices current and minimize potential service disruptions
• Supervised and tailored new client implementation and business line rollout to meet the specific needs of newly contracted clients
• Ability to quickly analyze adverse service-related opportunities, and provide immediate resolution and long-term solutions

The Colony, Texas

• Maintain accurate and up to date information for client and vendor in portals, master data sheets, internal/external systems as needed
• Manage client and vendor contracts while increasing operational efficiency and growing revenue
• Negotiate vendors rate increases with the goal of minimally reducing cost to maintain profitability
• Develop and expand vendor networks to meet current and future business needs
• Solid understanding of commodities market with a focus on maximizing returns on recycling
• Understand required documentation for services provided in accordance with EPA, local, and state requirements

Greater Atlanta Area

Manage a portfolio of properties focusing on daily waste and recycling volume efficiency. Analyze monthly invoices for quarterly and annual reporting. Review all contracts for hauling service renewal and property service transition opportunity. Assist customers in non-routine service to ensure a comprehensive, effective and efficient waste management and.

Planned and implemented strategic methods to increase efficiency and raise profit margins by 30%. Instrumental in coordinating inter departmental functions and goals to facilitate progress. Liaison between internal and external clients while maintaining a high level of customer service. Provided monthly detailed reports to management to track progression.

Worked directly with onsite property personnel and regional management to maximize waste program efficiency. Increased savings for company and maintain the highest level of customer service. Worked directly with Commercial Properties (Mall) approved contractors providing open tops and various ways for construction materials and debris