Christopher Hall Email & Phone Number

Tampa, Florida, United States

• Implemented and managed company's first (and recurring) performance cycles with Peer, Self, Manager360, and Manager Evaluation phases• Constructed Performance Dashboard from scratch for C-Suite execs to easily visualize performance data• Played essential role in designing and implementing company's intranet site• Created, produced, and edited company's bi-monthly internal podcast to keep individual contributors apprised of happenings throughout organization• Continued use of HBDI to assess thinking preferences throughout organization and identify potential pitfalls and gaps

Tampa, Florida, United States

• Created company's first true onboarding program utilized for all new hires, with separate programs for in-person and distributed employees• Designed and implemented 7 e-learning courses distributed throughout the organization• Maintained corporate LMS• HBDI Certified Practitioner completing individual, pair and team debriefs throughout the organization

Tampa, Florida, United States

• Responsible for assisting departments in identifying knowledge/performance gaps in processes • Design, develop, and evaluate training and professional development programs• Ensure clear communication across projects to achieve overall project goal• Serve as a change agent for continuous improvement through improved/enhanced methodologies• Apply project management knowledge, skills, tools, and techniques to support project leads from initiation to project delivery• Provide instructor-led training content revision and development services, instructor-led content development services, eLearning content services, and instructor led facilitation, as requested

Oldsmar, Fl

• Act as a liaison between the business and the customer (internal or external) to understand and define product requirements to meet the customer’s need.• Prioritize and sequence the Product Backlog according to business value as defined by customer needs, market needs and sales feedback• Follows SDLC process including gathering requirements from stakeholders, creating mockups, writing Functional Summaries and working with development team through completion of the product• Release Management – Assist with defining the content for each development sprint and product release• Be the “voice of the customer”

Oldsmar, Fl

• Performed implementation tasks (data entry/imports, software configuration, project management).• Travelled to customer sites to conduct training• Provided classroom instruction on the use of supported products and mobile hardware• Adapted training delivery and content as necessary to accommodate the audience’s technical proficiency • Assisted in troubleshooting escalated support tickets

Portland, Oregon Area

Provided OTJ training for 35 new hire employees on proper safety and operation of powered equipment. • Performed weekly reviews with 18 employees on hitting target production numbers while offering instruction on how to improve statistics• Implemented a rewards incentive plan for demonstrated and continued safety with a decrease in on shift accidents by 22%• Tracked new and senior employees progress though CBTs • Coordinated with Training Specialists on alternate shifts to create a clear, concise, consistent training plan to increase employee production by 15% per quarter

Lakeland, Florida Area

Lead team member of employee development department that developed, designed and delivered ILT and WBL (SCORM) courses to 5000 corporate employees across eight states. Participated in a community of HR administration subject matter experts across the organization to identify best practices and emerging learning needs.• Course development completed using ISD principles including the ADDIE, Agile, and ARCs Models• Analyze content along with job tasks and target audience to define course learning objectives and most effective delivery method• Composed instructor materials for 15 courses including but not limited to course outline, training aids, employee materials, workbooks, handouts, completion certificates and evaluation forms• Manage project deliverables and curricula timelines to ensure project schedules, budgets and deadlines met• Incorporated a detailed step-by-step process for myself and other Designers to use in the design and development of eLearning courses to ensure consistency• Design and developed content flow through storyboards and incorporated into eLearning courses designed with Captivate, Storyline and Presenter• Developed learning modules from storyboards in compliance with SCORM standards• Designed and implemented over 15 testing modules in the Learning Management System (LMS) and evaluated results to identify improvements for future courses• Created engaging reference tools and job aids using Adobe Suite design tools • Delivered 14 engaging instructor-led training sessions at all levels of the organization from warehouse employees to CEO• Developed multimedia learning tools to enhance learner’s experience using Camtasia and Adobe Premiere• Perform regular training needs analyses throughout the organization to determine future needs

Nationwide

Sole proprietor of a successful freelance business responsible for management of project from start to finish, including but not limited to: o creating Statements of Work to serve as contracts o implementation and delivery of electronic/print goods according to timeline, and under budget o meeting (or exceeding) all expected client deadlines• Communicate directly with internal or external clients through the entire project, from assessment of customer needs to delivery of final graphic images• Conceptualize and produce design elements for marketing related materials used online, in print and in multimedia• Update and produce new dynamic content for our corporate web sites, catalogs, infographics, print ads, direct mail, manuals, renderings, and social media• Provide general support as needed on A/V projects• Creation of photography and videography projects

Cleveland, Oh - Gulfport, Ms

Managed a group of 22 full-time drivers including correcting and monitoring their performance, implementing long-term performance plans, minimizing overtime and monitoring the driver’s safety.• Created in-depth database applications to track and monitor driver performance • Created solutions to route issues; motivating drivers to perform at an optimum capacity• Utilized knowledge of the area and new technologies to utilize driver's route time efficiently, leading to a 23% reduction in driver overtime

Bachelor Of Arts (Ba), Web Page, Digital/Multimedia And Information Resources Design

Web Page, Digital/Multimedia And Information Resources Design

Computer Science

Education record