Christopher Kendrick Email & Phone Number

A problem solver with a keen eye for detail. A skilled and professional team player ready to help with any task. Technically competent with strong leadership skills along with excellent personal presentation and time keeping.Stock Management Team Leader;Design and maintenance of company reports on a daily, weekly, quarterly and yearly basis using Microsoft Navision and Excel using pivot tables and complex formulaeDevelopment and review of internal KPIs alongside upper management teamsLiaised with international teams to ensure correct stock levels coming through from overseas manufacturers in line with company requirementsHealth and safety officer and fire marshal responsibilities including; weekly checks, regular testing, drills and risk assessment reportsSales Support Team Leader;Leading a small sales team in a busy office environmentCreation and delivery of training materials to new and existing staff to ensure up to date systems knowledge across the teamPlanning, operation and build-up of a busy check-out desk at national trade fairs, including all IT systems and networkingFace to face sales in a showroom environment and at national and international trade fairs using excellent product knowledgeKey-holding and first aider responsibilitiesSales Support Administrator;Accurate and timely order processing using Microsoft NavisionConsistently achieved sales targets in a high-pressure environmentSales generation, including outbound calling, for monthly promotions targeted based on excellent customer knowledge and relationshipsManagement of customer portfolio on a regional basisDeveloped strong relationships with trade customers and responded to a wide variety of enquires in a customer focused environmentCollection and processing of debit/credit card paymentsReturns Administrator;Processing and issuing of credit notes in accordance with the company returns policy whilst maintaining a great level of customer satisfactionReceipt and review of physical customer returns

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  Loughborough University

  Chemistry