Project Program Management, Principal Consultant, Pmp, Itil, Csm
Built and provided direction to the Project / Program Management function. Defined and developed IT project / program management best practices, processes and policy to ensure alignment with corporate strategy and goals. Partnered with multi-departmental leadership to locate opportunities, develop and prioritize projects according to relevant measurement criteria. Lead numerous ITSM project managers to ensure that all projects were delivered within the defined scope, quality, time and cost requirements.