Christopher Koch Email & Phone Number

Mars, Pa, Us

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

• Managed four Agile Advanced Analytics teams which developed applications focusing on the Client lifecycle o Comprised of 37 employees focused on AI/ML Data Recommenders and Solutions, Client Flow Attrition, Data Development and Implementation, BI Analytics reporting• Generate and present project scoping and timeline documents from business executive requirements• Oversaw the development, implementation, and productionalization of the Operational Database (ODS)• Managed the creation and rollout of PNC’s flagship lead prospecting tool, generating $65MM in assets within one year o Developed, documented, and implemented an AI/ML model that prioritizes prospects utilizing over one-thousand attributes o Worked with compliance and regulators to ensure satisfactory implementation of the model and approach• Led the development of a Natural Language Processor, screening billions of free text to understand client review sentimentality o Provided Word Clouds as complementary and introductory approaches for understanding potential focus areas. o Leveraged the NLP model to identify key indicators/features for actionable reporting and remediation o Determined successful measurement and viable remediation strategies for executive review

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

• Served as team lead of five technology staff, and managed the team's quarterly deliverables and task allocation• Coordinated Technology and other departments to help identify and close production gaps• Developed and maintained several Tableau dashboards for executive management to view role-based production• Responsible for developing, testing, publishing, and troubleshooting data sources• Provided technological insight to Wealth Management’s Finance, Treasury Management, and Marketing departments

Greater Pittsburgh Area

• Develops and maintains several Tableau dashboards for Executive Management to view role-based production.• Responsible for developing, testing, publishing, and troubleshooting data sources.• Provide technological insight to Wealth Management’s Finance and Marketing departments.• Organize and lead weekly team scrum meetings• Consult with interdepartmental staff to determine data validity and reconcile KPI’s

Greater Pittsburgh Area

• Consulted with the Chief Compliance Officer and other senior management in automating and enhancing processes to mitigate risk throughout multiple lines of business• Developed and maintained multiple data sources (SQL servers, SharePoint sites, and databases)• Led a reporting function project that improved analysis of team activities which saved 100 resource hours per quartero Utilized SDLC and Agile to coordinate with 75 teams while controlling access levels until project completion

• Developed SQL Server databases and reporting tools to provide reports to senior management• Trained and supervised associates on departmental processes• Developed macros to automate processes, mitigating risk and achieving 100% accuracy

Pittsburgh, Pa

• Developed and led analysis of group test scripts for new applications• Created and maintained several automation processes• Accompanied by our Senior Relationship Managers, conduct quarterly reviews with clients to discuss satisfactory needs and areas for improvement