Christopher Martin Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington, United States

Kirkland, Washington, United States

- Proficiency in ArchiCAD (ArchiCAD 21-25), as well as working experience with AutoCAD & Revit- Import Topographic & Boundary Surveys into CAD software to create 2D & 3D Site Modeling- Assist Architect w/ prelim. Site design during schematic design & design final conceptual landscape/grading plans- Create 2D Plan Sets & 3D Modeling from design development through working drawing & permitting phases- Create construction & architectural detailing for custom residential homes-… Show more - Proficiency in ArchiCAD (ArchiCAD 21-25), as well as working experience with AutoCAD & Revit- Import Topographic & Boundary Surveys into CAD software to create 2D & 3D Site Modeling- Assist Architect w/ prelim. Site design during schematic design & design final conceptual landscape/grading plans- Create 2D Plan Sets & 3D Modeling from design development through working drawing & permitting phases- Create construction & architectural detailing for custom residential homes- Develop & manage project documentation required through all phases, including processing of permit submittals- Design structural gravity calculations (beams & footings) in Forte & Vitruvius- Ability to research/integrate technical documentation, including architectural drawings, landscape drawings, boundary & topo surveys, install structural engineering drawings/notation, & create/design electrical plans- Knowledge & ability to complete Washington State Energy Code permit forms & calculations Show less

- Preform preliminary jurisdiction zoning code research, property programming &/or feasibility reports for projects- Import Topographic & Boundary Surveys into CAD software to create 2D & 3D Site Modeling- Research & contact jurisdictions for permit submittal process & documentation requirements- Develop & manage project documentation required through all phases, including processing of permit submittals- Coordinate & prepare architectural/construction design packages w/ outside… Show more - Preform preliminary jurisdiction zoning code research, property programming &/or feasibility reports for projects- Import Topographic & Boundary Surveys into CAD software to create 2D & 3D Site Modeling- Research & contact jurisdictions for permit submittal process & documentation requirements- Develop & manage project documentation required through all phases, including processing of permit submittals- Coordinate & prepare architectural/construction design packages w/ outside consultants & other required documents for all permit submittals & project applications (Preliminary & Final)- Experienced acting as liaison & organizing project documents between client, engineers, consultants & contractors- Responsible for tracking all permit & project applications- Experienced in permit submittals of construction documents & correction follow up procedures as needed at the following locations:o King County: Seattle, Bellevue, Medina, Clyde Hill, Yarrow Point, Kirkland & greater King Countyo Kittitas Countyo Chelan County- Experienced in completing Washington State Energy Code (WSEC) permit submittal forms & energy calculations- Experience creating residential building programs & job costs/project managing in Excel & Quickbooks- Assisting w/ project administration – client/project interviews, materials boards, client contracts & project invoicing- Schedule & take part in meetings for design team, clients, consultants & contractors. Show less

Greater Seattle Area

- Acting as the primary interface between Flex Pro and Amazon Logistics (AMZL) operators, Delivery Service Provider (DSP) partners and DSP Account Management team. - Providing a centralized channel for Flex related activities to ensure adherence to process and quality standards across the AMZL NA network.- Responsible for providing timely and accurate operational support. - Addressing chronic system issues, providing process improvements, developing internal documentation, and… Show more - Acting as the primary interface between Flex Pro and Amazon Logistics (AMZL) operators, Delivery Service Provider (DSP) partners and DSP Account Management team. - Providing a centralized channel for Flex related activities to ensure adherence to process and quality standards across the AMZL NA network.- Responsible for providing timely and accurate operational support. - Addressing chronic system issues, providing process improvements, developing internal documentation, and contribute to a team environment, all while adhering to service level agreements- Ensuring smooth execution for on-road and station operations.- Assisting with On-boarding/Off-boarding activities of DAs, DSPs, and Service Areas.- Escalating tickets out of the support teams scope but maintain visibility to ensure full resolutions- Processing daily/weekly DA deactivations or suspensions.- Processing DA rehires and station/title/DSP changes.- Processing DSP off-boarding and periodic DA/DSP platform cleanup.- Providing prompt and efficient service to all contacts including the appropriate escalation of issues- Building Platform and business knowledge to better serve partners- Maintaining a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.- Possessing time-management skills and the ability to work independently using departmental resources, policies and procedures.- Liaising with other departments such as Compliance Management, Operations and DSP Account Managers as required resolving all issues and questions.- Actively seeking solutions through logical reasoning and data interpretation skills and identifying trends to appropriate channel including improvement suggestions. Show less

Seattle, Wa

- Daily monitoring to ensure all inventory related transactions are correctly integrated into System. - Resolve all inventory discrepancies - Perform system inventory audits and propose solutions for issues identified- Coordinate transportation activities related to both shipping and scheduling of inbound shipments from company locations- Manage priority item movements and potential inbound/storage capacity issues- Maintain accurate info on all inbound shipments in… Show more - Daily monitoring to ensure all inventory related transactions are correctly integrated into System. - Resolve all inventory discrepancies - Perform system inventory audits and propose solutions for issues identified- Coordinate transportation activities related to both shipping and scheduling of inbound shipments from company locations- Manage priority item movements and potential inbound/storage capacity issues- Maintain accurate info on all inbound shipments in System- Prepare month end reporting as required to finance team - Provide administrative support for various logistics processes, including but not limited to: co-packing management, supplies management, liquidation and reconciliation - Provide reporting to the logistics team as needed Show less

Seattle

- Assist with investigation and root cause resolution for FBA Merchant and Customer Issues.- Supporting both Amazon Merchant and Customer experience in a highly visible and strategic FBA program within Amazon.- Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazon's Fulfillment Center Operations, Technical Account Management for Merchants (TAM) and Customer Service (CS) associates.- Achievement… Show more - Assist with investigation and root cause resolution for FBA Merchant and Customer Issues.- Supporting both Amazon Merchant and Customer experience in a highly visible and strategic FBA program within Amazon.- Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazon's Fulfillment Center Operations, Technical Account Management for Merchants (TAM) and Customer Service (CS) associates.- Achievement of weekly productivity and quality targets. - Apart of an innovative team, participating in operational excellence, system support, process and design that span the entire company.Qualifications learned:o Exceptional analytical and data gathering skills.o Experience problem solving, including the ability to recognize non-obvious patternso Experience prioritizing multiple tasks of competing priority with the ability to meet deadlineso A strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment.o A bias for action and an ability to deal with ambiguity through owenership. Can work effectively and drive change in loosely defined situations.o Demonstrated positive, results oriented attitudeo Excellent team player capable of learning and sharing knowledge in a team environment Show less

Seattle

- Customer support with digital tools created for digital communication integration- Set and achieve personal sales goals while supporting the goals of the team and department- Greet customers in a timely, professional and engaging manner- Provide honest and confident feedback to customers regarding merchandise style and fit- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events-… Show more - Customer support with digital tools created for digital communication integration- Set and achieve personal sales goals while supporting the goals of the team and department- Greet customers in a timely, professional and engaging manner- Provide honest and confident feedback to customers regarding merchandise style and fit- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and invite them to upcoming events- Consistently seek new fashion and product knowledge to act as an expert for the customer- Open new Nordstrom accounts as a means of building customer relationship- Work as a team player to ensure each customer receives the best service possible- Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning Show less

Seattle

- Customer support with digital tools created for digital communication integration- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Prepares product or service reports by collecting and analyzing customer information.- Contributes to sales team effort by accomplishing related… Show more - Customer support with digital tools created for digital communication integration- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. - Prepares product or service reports by collecting and analyzing customer information.- Contributes to sales team effort by accomplishing related results as needed. Show less

Bellevue, Wa

• Create and update photos and clips for ad distribution• Vehicle inventory management • Upholding professional relationships with clients and coworkers • Detailing company and client cars in garage

Bellevue, Wa

• Introduced to proper customer service techniques through interaction with customers• Gained time-management skills through working in a fast-paced environment• Refined ability to handle disgruntled customers and make quick decisions when dealing with clients• Develop communication abilities through constant interaction with customers and employees• Vehicle inventory management

Europe

Bellevue, Wa

• Managed four employees while in charge of completing assigned tasks• Received a promotion after my first completed job due to my professional attitude and strong work ethic• Worked in inventory/stocking shelves/purchase ordering• Worked in packaging, crating and shipping• Dealt with inventory, and pulling inventory of clients• Was licensed through Amazon to drive a forklift

Greater Seattle Area

• Built customer relationships by answering questions; assisted and served all members of the training program• Always held customer service as a top priority in all situations

Bellevue, Wa

• Built customer relationships by answering questions; assisted and served all members of the fitness center • Prepared and cleaned facility• Kept all stations properly stocked, organized, and clean at all times• Always held customer service as a top priority in all situations

Sammamish, Wa

• Introduced to proper customer service techniques through interaction with customers• Gained time-management skills through working in a fast-paced environment• Refined ability to handle disgruntled customers and make quick decisions when dealing with clients• Develop communication abilities through constant interaction with customers and employees

Bachelor Of Architecture (B.Arch.), Architecture

Activities and Societies: Delta Tau Delta - Delta Mu

Continuing Education - 2020 Revit Certification Of Completion

Education record

Education record

Certification In Revit