Christopher Marx Email & Phone Number

Grand Rapids, Michigan, United States

 Responsible for the coordination, development and maintenance of course-to-course equivalencies, articulation plans, transfer guides and articulation agreements (for approximately 200 partners) to support Davenport University’s high school, career and technical education center, community college, corporate and international partnership efforts.  Establish, develop and maintain relationships with high school, career and technical education center, community college, corporate and international partners to support Davenport University’s partnership efforts. Serve as the Transfer Liaison for Davenport University for all statewide transfer initiatives Maintain the Michigan Transfer Network including the website, front page, and database information.  Responsible for coordinating and delivering articulation training for Articulation Specialists Admission representatives, Call Center representatives and any other DU employees as requested by the Office of Performance  Responsible for the planning and implementation of articulation agreement signing ceremonies. Represent Davenport University at community activities and civic organizations.

Grand Rapids, Michigan, United States

 Managed the day-to-day operations of the Registrar’s Office Coordinated the distribution of information regarding all curricular changes to all University personnel as needed. Coordinated training of University personnel regarding FERPA regulations and ensured that practices are in place to follow these regulations. Made recommendations on guidelines regarding catalog, commencement rituals, and other academic functions as needed, based on guidelines from AACRAO, MACRAO, and other appropriate guidelines and standard practices. In conjunction with appropriate faculty, made final determination of acceptance of transfer credits from specific institutions. Conducted regular meetings with the registrar’s office, admissions, and advising to review and improve practices and disseminate information. Provided relevant budgetary information for purposes of developing the overall University budget. Served on Undergraduate Council, Graduate Council, Commencement Committee, and other University committees as needed. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations. Represent Davenport University as needed, including serving as the institutional representative for MACRAO and AACRAO.

Grand Rapids, Michigan, United States

As Campus Director: Managed the day-to-day operations of: admissions, academic advising, and student services.  Created, planned and implemented enrollment strategies aimed at recruiting and retaining students on the Battle Creek campus.  Identified and resolved problems/roadblocks that negatively impacted enrollment and coordinated University resources (e.g. Information Technology, Marketing, Academics, Career Services and Retention) as needed to assist admissions and advising in effectively performing their duties and achieve measures of effectiveness.  Led the implementation of University processes and policies related to student services that resulted in increased retention and graduation of students.  Represented Davenport University at community activities and civic organizations.

Grand Rapids, Michigan, United States

 Identified and resolved problems/roadblocks that negatively impacted enrollment and coordinated University resources (e.g. Information Technology, Marketing, Academics, Career Services and Retention) as needed to assist enrollment personnel in effectively performing their duties and achieve measures of effectiveness.  Established and directed implementation of University processes and policies related to student services that resulted in increased retention and graduation of students. Under my leadership, persistence rate, retention rate and graduation rate all increased. Developed and performed training University-wide for enrollment personnel on processes and enrollment skills to achieve process consistency and improved customer service to our students. Responsible for location by location training and tracking of enrollment staff performance. Provided the University and campus personnel with data and other resources to define strategies to achieve enrollment and retention goals. Provided leadership for and managed Career Services and International Student enrollment and programming.

Grand Rapids, Michigan, United States

 Created, planned and implemented enrollment strategies that supported the recruitment and retention efforts of campuses within my territory. Directed campus enrollment leaders in implementation of University enrollment policy and process that provided consistent delivery of processes to campuses within my territory and across the University. Assisted with forecasting enrollment goals and budget development for locations within my territory. Performed training for my territory and/or University-wide enrollment staff on process to build and hone enrollment skills.

Battle Creek, Michigan, United States

 Taught courses in management, marketing and general education

Kalamazoo, Michigan, United States

Campus-administration level Created, planned and implemented enrollment strategies aimed at recruiting and retaining students on the Kalamazoo and Battle Creek Career Center campuses.  Stabilized and maintained new and returning student enrollment in an atmosphere of University wide decline Managed the day-to-day operations of: admissions, academic advising, financial aid, student services, career and employment services, marketing, workforce investment act programs (WIA) and alumni relations.  Managed a budget of $700,000 successfully, contributing to the overall profit for the Kalamazoo and Battle Creek Career Center locations. Represented Davenport University at community activities and civic organizations.University-administration level Assisted in the planning and implementation of university-wide enrollment programs and initiatives. Member of the university-wide Retention Committee and Student Services Leaders group. Represented the campus at Davenport University and university-wide, programs and events.

Battle Creek, Michigan, United States

 Responsible for the entire academic advising function on the Battle Creek Career Center campus, including enrollment management and student affairs. Prepared course rotations and schedule of classes. Created advising support materials and counseled students on scheduling. Responded to student needs and concerns, particularly academic issues.

Battle Creek, Michigan, United States

Hudson’s, Lakeview Square Mall (Battle Creek, MI) Managed and supervised 2 direct and 12 indirect management staff. Completed financial planning functions including sales and expense forecasting. Handled shortage control issues and maintained a store environment in keeping with company policy.

Minneapolis, Minnesota, United States

Inventory Control Division, Minneapolis, MN Responsible for shortage program at six stores Conducted policy implementation/shortage surveys monthly

Grand Rapids, Michigan, United States

Hudson’s, Woodland Mall (Grand Rapids, MI) Responsible for sales and customer service functions, including personnel issues and supervision of 9 sales consultants. Responsible for inventory, merchandising, displays and promotions.

Ann Arbor, Michigan, United States

Hudson’s, Briarwood Mall (Ann Arbor, MI) Served as customer service manager for store with sales volume of $37 million annually. Responsible for 6 area customer service managers and 400 sales consultants.

Master Of Arts - Ma, Counselor Education And Counseling Psychology

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Major: Education, Minor: Theatre