As a forward-thinking Senior IT Manager with demonstrated accomplishments leading key technology initiatives and IT operations within fast-paced, ever-shifting environments, I've been characterized by others as astute, diligent, and solutions-focused. During my leadership, I've introduced value-added enterprise solutions that catalyze change and catapult organizations to the next level. A strategic systems thinker experienced in defining business processes, I align global teams while spearheading companywide integrations. A highly skilled collaborator, I synergize teams and synchronize efforts to improve efficiency and the user experience. I'm mindful of driving the future of innovation while navigating ambiguous situations and inspiring internal and external stakeholders to stretch capabilities and transform tools, systems, and processes to power consistent business performance. A progressive career in the US Army sparked my interest in cybersecurity, leading to my pursuit of a bachelor's degree in computer science with a concentration in cybersecurity. During my time as a US Army Platoon Sergeant and Section Sergeant, I leveraged leadership, training, and management skills to develop high-performing teams of 20+. My success is due to cultivating deep relationships with internal and external stakeholders while delivering proven outcomes in information technology, project management, training, system support, and development. I take pride in my work, exhibiting a talent for researching and diagnosing, pinpointing effective strategies, and creating solutions to swiftly resolve problems. Important to this is creating accountability structures to drive team performance through hands-on leadership and collaboration. Specialty areas include: ✔ Staff Leadership ✔ IT Operations Management✔ End-to-End Project Management✔ Quality Assurance Initiatives ✔ Budget Administration ✔ Change Management ✔ Strategic Planning ✔ Personnel Supervision ✔ System Migrations ✔ Quality Assurance Initiatives ✔ IT Policies & Procedures ✔ System Integrations ✔ Device Configuration✔ Systems Testing ✔ Technical Support ✔ Preventative Maintenance ✔ Data Center Security ✔ IT Infrastructure | IT Security✔ Network Operations ✔ Applications Support ✔ Network Switches & Firewalls ✔Cross-Functional Leadership✔ Security Policy Development