Christopher Pedron Email & Phone Number

Hillsboro, Or, Us

Brea, California, Us

Brea, California, Us

Charlotte, North Carolina, Us

Customer Support:Provide timely resolution and/or escalation of customer issues.Immediately address or escalate service impacting events when notified by Flexential monitoring tools.Troubleshoot and document technical issues using Flexential ticketing system.Follow Flexential Support processes and procedures.Incident triage and escalation.Provides local access and escort for vendors and carriers.Provides and tracks carrier access for circuit installations.Performs remote hands work for internal and external customers.Flexibility to support 24 / 7 operations with ability to work any shift in a 24x7x365 environment.Performs data entry tasks for ongoing infrastructure changes, customer installations. and facility reporting.Provisioning:Assist and/or complete physical and logical installations of Flexential services.Update all relevant and required documentation.Complete assigned workflow tasks in order to provide timely turnaround to customers.Maintain clean and organized customer cabinets, cables, and cages during installation of Flexential services.System Administrator Operations:Perform Software Installations and Upgrades.Basic Troubleshooting within Microsoft and Linux operating systems.Basic Administration of VMWare Virtual Machines.Execute routine maintenance procedures (Customer reports, System Updates, Backup Services)Assist Service Delivery Engineers/TACM with CBR data collection and analysis.Take ownership of technical issues, and working with customer, partners, and internal departments to resolve problems.Document troubleshooting and problem resolution steps.Facility Operations:Perform Datacenter Infrastructure Environmental Monitoring.Perform Facilities Rounds.Operate and Manage Badge Access Security System.Immediately report facilities alarms to the local Facilities Operations Engineer.Responsible for initiating escalations for customer impacting/potentially impacting infrastructure/redundancy loss events.

Springfield, Oregon, Us

DPSST-Certified Security Guard:Secures premises and personnel by patrolling property.Monitoring surveillance equipment.Inspecting buildings, equipment, and access points.Permitting entry. Obtains help by sounding alarms.Reporting shift details, in a non-opinionated (facts only) manner. Customer Service skills in business settings.

Rockville, Maryland, Us

Sorting computer parts to be tested and sold, or recycled. Testing, pricing and stocking computer components. Some heavy lifting required (Old CRT monitors, printers, office furniture). Forklift Certified while employed.Customer service included helping customers find the products they need, and informing/educating technologically challenged or illiterate customers in a friendly and helpful manner without appearing demeaning or derogatory in absolutely any way.

Roswell, Georgia, Us

DPSST-Certified Security Guard:Secures premises and personnel by patrolling property.Monitoring surveillance equipment.Inspecting buildings, equipment, and access points.Permitting entry.Obtains help by sounding alarms.Reporting shift details, in a non-opinionated (facts only) manner.Customer Service skills in business settings.

Atlanta, Ga, Us

Package Handlers are responsible for packing items so they can be delivered safely to the destination. Duties included are surface to surface management of goods, using hand tools, assembling cartons, sealing products, handling hazardous materials, and completing other tasks as assigned. Heavy lifting, stacking and teamwork are all important in a relatively fast paced work environment.