Christopher Ramsey Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

Tampa/St. Petersburg, Florida Area

Monitor all federal and state regulations that have an impact with the credit union, and participate in the development, review and production of compliance policies, procedures and reference library. Review all accounts for BSA and AML risk, as well as enforce the policy. Ensure CTRs and SARs are completed accurately and filed timely.Conduct enhanced due diligence on all moderate risk and high risk accounts identified. Maintain GTE's Compliance ManualReview and approve all advertising, disclosures, website content, and bank signage.Provide support and training to branch personnel within individual business units. As well as issue and track all compliance training. Manage projects for the department and collaborate with other departments across the credit union to implement new initiatives. Work with internal and external auditors on audits. Assist by gathering documents as needed between departments as well as lead the effort in correcting any findings.Ensure that the FinCEN 314 (a) report is compared to the GTE Financials membership for possible matches

2008-CurrentManage and ensure completion of branch operational tasksResident expert on all bank policies and proceduresOversee currency transfers into and out of the branchEnsure branch is in compliance with bank policies and proceduresInvestigate and report overages and shortages in accordance with internal procedures and policiesPrimary accountability for established operational standards and compliance with government regulations, such as BSA and AMLResponsible for completion of a monthly audit on all branch accounts, currency, negotiable instruments, and procedures

2007-2008Responsible for the training, cross training, team building and mentoring of branch staffResearch companies and industry by utilizing IBISWorld Process, reviewed, and closed all branch loan products Manage the day-to-day sales of the branch and staffPrepare and reviewed financial statements for prospective loan clientsAssist in developing sales goals and motivated staff to achieve themAnalyze credit approvals by means of DTI, LTV, and credit worthinessProspect new business opportunities through business calls, client referrals, and networking eventsIdentify and maximized cross-sale opportunities through customer profiling and enhancing customer relationships ensuring clients are referred to correct line of business

2006-2007Identify and addressed all customer needsTake, process and close branch consumer and business loansResolve customer issuesEnhance customer relationships by telemarketing

2002 - 2005Oversaw the daily operations of a 4 million dollar store, consisting of; coordinating the scheduling of staff to maximize sales, attending to all customer requests and developing associatesPlanning and executing all store visuals including windows and departmentsSet and prioritize daily store business goals and lead team to achieve themManage labor effectively to maximize productivity and achieve daily/hourly targetsFacilitate job training for new staffEvaluate store sales and payroll goals on a daily basis using key business reports and payroll tools