Christopher Smith Email & Phone Number

Knightdale, Nc, Us

Baltimore, Maryland, United States

Spearhead all aspects of of Business Leader Support Team. Managing a team of 5 Account managers and report directly to the Business Leader Support Manager.

Baltimore, Maryland

• Provided high-level account management and business development services for the top 5% of business leaders within the organization. Acted as a liaison between the company and top business leaders, regularly networking and attending industry events.• Managed and maintained contact with the company's database of business leaders through effective utilization of Salesforce email campaigns, SMS communication, and physical mailers.• Tracked and reported service levels and KPI performance to senior management, ensuring transparency and providing valuable insights for strategic decision-making.Managed projects based around Business leaders clients and our annual convention ($75K budget for each event)• Acted as an escalation point for client complaints, demonstrating strong problem-solving skills to swiftly resolve issues and implementing preventive measures.• Ensured strict adherence to company principles, policies, and legal regulations, including Optavia's compensation plan, bonus plans, policies, sales, refunds, and compliance requirements.• Prepared supporting documentation and data to provide actionable suggestions to help grow the business leaders' organizations.• Identified business leaders meeting or missing their monthly revenue goals, and devised targeted email campaigns to drive sales or support new marketing objectives.

Los Angeles, California, United States

- Oversee day to day operations including but not limited to: spearheading new projects, customer service, sales lead generation, communication with vendors, communication with legal team, developing onboarding strategies and processes for new wholesale partners and retail clients.- Regularly network and build relationships with Business Owners, entrepreneurs, marketing experts, VC investors and social media influencers to further develop businesses.- Implement and monitor project development through Agile EVM, and SCRUM reporting as a SCRUM master.- Provide Financial analysis of company and projected revenues and expenses for each quarter. This includes accumulating and analyzing financial data for bookkeeping in preparation for tax seasons and potential audits- Spearhead all fundraising goals and initiatives for raising capital for expansion of company or various projects.- Create all marketing collateral for email and social media as well as implement paid marketing strategies on all social media platforms.- Provide administrative support to the CEO and assist in all decision making and procurement.-

Baltimore, Maryland Area

- Worked with Allstate Corporate to develop a plan to sell new policies and retain existing clients.- Established a target customer base by using our best practices in sales and customer relationship-building and by utilizing community connections to generate a network of referrals.- Regularly met with, consulted, and educated clients on property, auto, and life insurance to aid them in making the best decision for themselves and their families.- Collaborated with the sales team to achieve monthly sales and appointment goals, while developing new marketing strategies to gain new leads and drive growth and sustainability.- Collaborated with the marketing team to write customer friendly Allstate pitches for all hosted community events, charities, and award events.- Created and proofread promotional flyers, email templates, direct mail templates, and all other marketing collateral before approval and release.

Savage, Maryland

- Responsible for daily operations, inventory turnover, supply chain management, and revenue growth.- Managed purchasing pipelines with multiple vendors to ensure sufficient inventory levels ($100K monthlybudget responsibility).- Edited, distributed, tracked, logged and filed contract related documents such as letters of intent, purchaseorders, change orders, and distributed drawings.- Created and implemented new marketing strategies to acquire new projects and clients.- Managed top tier accounts while building and maintaining strong, long-lasting customer relationships.- Attended conferences, trade shows, and events to promote products and on-board new leads.

Baltimore, Maryland Area

- Worked with people of diverse socioeconomic, cultural and ethnic backgrounds, including those withdifferent levels of academic preparation and varying physical and learning abilities.- Fostered and emphasized a youth focused environment with the goal of successfully transitioning program participants into the workforce and sector-based training opportunities.- Assisted clients with practicing coping skills that will help them identify their triggers and help them maintain better control over themselves and their actions.- Interacted with client's teachers, therapist and parents to develop proper psychiatric evaluations and tailored treatment plans for each client.- Educated clients on credit, loans, mortgages, the pitfalls of credit, and provided hands on assistance with credit repair and budgeting.- Hosted community events and block parties in partnership with Genesis Bible Fellowship Church topromote healthy living, financial competency and empowerment in the urban community.

Baltimore, Maryland Area

- Generated new business opportunities through networking, referrals and cold calls.- Canvased targeted areas while providing excellent customer service for current partners and clients.- Met with business owners and individuals to understand their current benefits and needs.- Conducted virtual and on-site presentations to position products and services.- Hosted companywide enrollments, presented coverage options to employees, gathered and examined underwriting information, prepared and issued quotes, and sent policies off for binding.- Advised HR managers and business owners on choosing group benefit packages that best suited the needs of the company and employees.

Owings Mills, Md

- Developed and retained large accounts in all segments which entailed the retention of hospital systems, servicing/acquiring clinics, and developing robust offering and growth in identified weight management segments.- Supported a robust account development program to drive new/same account revenue growth andretention initiatives.- Managed and developed company leads and the on-boarding process, which involved further development of the company sales funnel, constant contact via phone and email through Salesforce, tracking andreporting success rate and market spending.- Collaborated with business development manager to develop all outbound acquisition/retention marketing and contact center programs and campaigns. This included working with contact center management to identify the talent for the program and creating email campaigns for each segment.- Supported internal and external training programs to be delivered by the training staff.- Developed a clear understanding of competitor's strategies and execute an appropriate counter strategy designed to achieve an advantageous position.- Travel to multiple accounts annually to understand their requirements and align our products and services accordingly

Owings Mills, Md

• Reviewed Training Power Points for grammatical errors• Helped manage database of Health Coaches (free lance Employees)• Created Survey and feedback forms for each training module• Collected and analyzed data from survey and feedback answers• Organized Monthly Invoices from select 3rd party companies• Helped manage emails regarding training

Baltimore, Md

-Manage and develop multiple Artists-Manage all artists projects through entire process (Design, composition, promotion, etc.)-Create, plan and host events for festivals, block parties and benefit concerts-Create marketing strategies to promote artists', music and label as a whole-Handle Artist Booking for all concerts and other events-Oversees all Finances and day to day operations-Project and forecast sales, supply and demand

Aberdeen, Maryland

• Provided equipment testing for the U.S. Army Aberdeen Test Center• Performed various test supports that included operating U.S. Army owned vehicles• Maintained and over saw Government-owned contractor-operated facilities

Columbia, Maryland

• Supervised 12 pool facilities and the lifeguards at those respective pools• Cleaned and prepared swimming facilities for the summer season• Interacted with county health department to assure facilities followed state health codes• Kept pool chemicals balanced• Kept inventory of stock at each pool• Resolved dilemmas do to staffing, disputes, or unfair treatment between employees• Gave employees rides to and from work• Sold pool equipment necessary for efficient operation of the facilities

Baltimore, Maryland Area

• Managed one pool facility• Managed the lifeguards at that facility• Measured and recorded readings of chemicals in pool• Checked passes of all patrons• Assured security of all patrons• Kept supervisor abreast with all things pertaining to the pool

N&W S3

Activities and Societies: Business Development, Launching new Company, scaling companies A school where you can take any idea you’re.

Bachelor Of Business Management

Activities and Societies: Society of Human Resource Management (SHRM)

Associate'S Degree, Business Administration And Management, General