Christopher Winslow Email & Phone Number

Londonderry, NH, US

Londonderry, NH/Denver, CO/Charlotte, NC/Milwaukee, WI/Herndon, VA

• Adding streaming capacity to existing systems Adding new VSRM/USRM devices to increase streaming capacity to existing systems.
• Learning Python scripting language to adjust and modify scripts
• Supporting Spectrum (Time Warner Cable and Charter) in verifying SPP/BSPP (residential and business channel packages) Setup packages on a settop. Check each package and report back channels that are missing or in the.
• Supporting Time Warner Cable in deleting old or unused GQAMs Assembling lists of which GQAMs are no longer used. Deleting the GQAMs and making sure they no longer show up in the system.
• Supporting Time Warner Cable in DNCS DB and Video Engineering System Clean Up. (Current Project)
• Internet of Things research for a customer home security proposal.

Acton, MA

• Senior Support Engineer Level 4/Team Lead
• Primary contact for all Near Video on Demand and several Video on Demand customers.
• Shift Leader for 3rd shift, supervising a small team of 2 to 4 members, making sure all calls are answered in a timely manner, all extra maintenance is completed, reporting problems back to management on other shifts.
• Escalation Team member, tracking of issues that require software updates or configuration changes and working with higher levels of engineering to resolve outstanding issues.
• 3rd shift Upgrade Lead for our US based and Foreign customers, supervising a group of 2 to 3 upgrade technicians, fixing upgrade issues, holding conference calls before and after the upgrades and reporting upgrade.
• Working in SeaChange offices in other countries to help with training and support duties. Locations include: Netherlands, Ireland, Japan, United Kingdom, South Korea and France.

Bath, ME

• Information System Technician
• LAN/WAN Administration for a heterogeneous Novell, NT, and Unix Network, across three locations.
• Maintained all aspects of system maintenance, including backs-ups, operating system and network systems installation and support.
• Research and Procurement of Computers and Hardware.
• Computer maintenance and upgrading and building of computers.
• Maintenance and upgrades of Novell File Servers and cc:Mail Post Offices.

Essex Junction, VT

• Manufacturing Production Operator
• ISO9000 Deputy and Line Auditor.
• Wafer handling, pickup, and delivery.
• Operations of Branson plasma stripers, wafer cleaning machine, and wafer bake oven.
• Operation of Nikon Steppers.
• Operation and Maintenance of Markem Module Marking Equipment.

Augusta, ME

In late summer of 1995, this company became SCI Systems.

Augusta, ME

• Acting LAN Administrator and Communications Technician
• LAN Administration, WAN Administration, and network maintenance.
• Server and Computer maintenance.
• Downloading, upgrading and updating of software.
• Managing servers and multiple databases.
• NYNEX and Lottery office relations and support.