Chris Getz Email & Phone Number

Greater Atlanta Area

• Leadership role to include all aspects of Customer Experience and order execution with strategic and financial responsibilities for a national logistics company specializing in reverse logistics and retail logistics.
• Lead and optimize the customer experience to exceed Customer Satisfaction
• Maximize contact center and customer operational efficiencies to exceed company goals
• Identify and capitalize on organizational and technical strategy and performance systems to promote greater operational efficiencies and improved metrics
• Lead, Motivate and Inspire direct and cross-functional teams to ensure a high level of employee satisfaction and minimize turnover
• Implemented, integrated, and administered various contact center technology suites including Kustomer, Front, Aircall, Cloudtalk, Hubspot, and Twilio to name a few.

Atlanta, Georgia, United States

Integral member of the leadership team leading and executing on various strategic initiatives and special projects. Initiatives focus on priorities that will lead to overall organizational and revenue growth and efficiencies. In this role I continually evaluate, prioritize, design, and execute on projects and initiatives that support the organizational.

White, GA

Lead a world class team of 30+ Account Managers and Business Development Reps in the highly competitive B2B wholesale Home Decor market with the premier industry leader. Achieved double digit YoY growth exceeding $23M annual sales, record margins and while exceeding all goals.

Marietta, GA

Greater Atlanta Area