• Maintain and process invoices, deposits, and money logs• Manage accounts payable and receivable activities, maintaining vendor relationships and positive cash flow• Post daily receipts and payments in accordance with protocols• Generate detailed financial reports for management review, facilitating informed decision-making• Ensure accurate record-keeping with diligent data entry and database management for vital company information• Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed

• Communicated with customers to assess and address individual needs, providing timely and quality support via email and telephone.• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.• Answered product and service questions, suggesting other offerings to attract potential customers.• Responded to customer requests for products, services, and company information.• Verified transactions, product orders and shipping dates and entered information into databases and reports.• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.• Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.• Created an incentive program for department that helped generate 5% in sales yearly by upselling a product

• Troubleshoot and resolve problems that an associate may encounter with inventory, including printing ASIN labels, damage out products, and adding expiration dates to food and health products.• Resolve issues in a timely manner.• Handle customer defects with items bought off of amazon.com.• Handle hazardous material safely in a timely manner

• Assist customers with shopping needs in a quick and timely manner• Handle new floor sets and selling techniques to boost sales• Do weekly marketing and markdowns in the store before opening• Receive daily shipment and put new items out on the sales floor

Department owner, in charge of pricing, merchandising, and resetting floor pad.▪ Engaging with guests on the sales floor about brands and current sales taking place.▪ Ensure that the clothing racks, tables, and displays are maintained and in proper order throughout the day.▪ Sort clothing from fitting room to sales floor in timely manner▪ Answer all incoming calls with knowledgeable and friendly responses.

Served customers in a fast pace environment▪ Trained new staff▪ Took orders over the phone for take-out or deliveries▪ Shift Supervisor▪ Opened and closed the building