Christopher Lord Email & Phone Number

Memphis Metropolitan Area

Team with the breadth of Falvey’s marine cargo underwriters to critically assess present and prospective client’s (assureds) shipping, storage, and marine risk profile and identify strengths and opportunities to minimize frequency and severity of loss or disruptions. Expand Falvey’s market reach and relationships with assureds and brokers through consultative engagements regarding client’s processes and risk mitigation strategies. Broad focus on domestic and international supply chain including stock throughput, property, and project cargo.

Greater Memphis Area

Initially hired for a short consulting engagement, then retained by a key client (for 12 years) as external strategic advisor and tactical operative. Starting in the client’s Innovation (R&D) division to validate pre-market expectations and go-to-market launch and customer onboarding during. Then continued with corporate onboarding to maintain initiative through early market development stage, and international expansion. Included extensive cross-functional team leadership with IT, product design, business and pricing model adjustment and competitive analysis.

Seepiphany is a boutique Innovation and Early Market Services Group assisting clients bring game-changing innovation to the market place.

Memphis, Tennessee, United States

Recruited to develop and focus sales strategy for growing sole proprietorship serving in inaugural role of National Sales Director. Assessed business model and brought structured approach and best practices to sales operations including in-the-field engagement with Veterans Administration and Insurance providers. Spurred rapid business growth, enabling company to bring on permanent Operations Director and continue to build toward future expansion.• Rapidly grew government accounts five-fold, in < 1 year driving a 161% revenue increase.• Evolved and expanded national territory strategy focusing on insurance service providers and organizing geographically to reflect Veterans Administration territories. • Identified and advised president on regional pricing strategies to increase profit margins nationally.

Owensboro, Kentucky, United States

Opened 78 seat café/restaurant after identifying underserved market opportunity in nationwide coffee-focused fast casual dining. Operated 16 hours daily. Negotiated capital, property, build out contracts, plus developed complete hiring, training, operational, and marketing processes restaurant.• Employed and managed 18 to 25 people; 8 to 10 were full-time. • Employee turnover 1/8 industry norms.

Western Kentucky, Tennessee

SPECIALTY & HOSPITAL SALES EXECUTIVE, 2000-2002TERRITORY REPRESENTATIVE, 1996-2000Drove national sales and new product promotion for this multi-billion-dollar R&D leader, holding sole accountability for 1 of 482 territories. Achieved exponential territory sales growth, jumping from #411 to #5 ranking in first year. Earned promotion to highly focused Specialty & Hospital role entrusted with selling to the most sought-after institutions and prescribers, requiring exceptional product knowledge as well as extensive sales training and mentoring responsibilities. Encouraged early adoption by focusing on concrete scientific advantages, building rapport by advocating most beneficial prescribing behaviors for each drug.Launched four new products spanning specialists in Cardio, Pulmonary, Neo-natal, Obstetrics and Urology.Achievements:•1999-2000: Ranked #19 Nationally (2nd in Region) earning third consecutive “President’s Club”. •Took on Peer-Leadership role for 8 new Reps – 14 overlapping reps overall.•1998-1999: Ranked #7 Nationally (2nd in Region) earning second "Presidents Club".(end of single-Representative Territories)•1997-1998: Ranked #2 Representative Nationally; Named "Salesperson of the Year", “President’s Club”.•1996-1997: Awarded :Rookie of the Year" by moving territory from #411 (of 482) to #5 in the nation by 4th quarter.