Chris Anderson Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

Richmond, Virginia Area

• Maintains data circuits and company intranet site • Conducts MaxRecall/MaxCapture maintenance and training• Coordinates PC builds, repairs and hardware support for all branches• Provides issue tracking support and reporting• Maintains user accounts & security in Active Directory• Assists with special projects such as company training and management meeting setup

Richmond, Virginia Area

• Managed school computers for inventory, remote assistance, software deployment and system patching with LANDesk• Oversaw school DDP|E environment for full disk encryption as well as USB drive encryption• Managed school mobile devices with VMware AirWatch for security compliance• Managed school IronKey devices from setup, deployment and user support• Monitored Active Directory and Group Policy administration as well as Password and Identity Management• Conducted NTFS File… Show more • Managed school computers for inventory, remote assistance, software deployment and system patching with LANDesk• Oversaw school DDP|E environment for full disk encryption as well as USB drive encryption• Managed school mobile devices with VMware AirWatch for security compliance• Managed school IronKey devices from setup, deployment and user support• Monitored Active Directory and Group Policy administration as well as Password and Identity Management• Conducted NTFS File and Share Permission management • Conducted Network Surveillance and Vulnerability Scanning as well as Threat Detection and Remediation using Sophos Management Console• Maintained Process Documentation as needed for responsibilities and team communication Show less

Richmond, Virginia Area

• Communicated with vendors for application enhancements to increase functionality• Collaborated with other VCU and VCUHS IT groups to coordinate user needs and provide support and solutions• Coordinated beta testing of new versions of applications including validating data accuracy, collecting and responding to beta user feedback, and providing feedback to application vendors• Provided support for physicians and billing staff• Created documentation for vendor and end users•… Show more • Communicated with vendors for application enhancements to increase functionality• Collaborated with other VCU and VCUHS IT groups to coordinate user needs and provide support and solutions• Coordinated beta testing of new versions of applications including validating data accuracy, collecting and responding to beta user feedback, and providing feedback to application vendors• Provided support for physicians and billing staff• Created documentation for vendor and end users• Supported users with Blackberry devices Show less

Richmond, Virginia Area

• Application Development: included developing software testing procedures, analyzing and designing program logic and creating and testing programs to ensure user data accuracy• Responsible for repairs and upgrades of all aspects of PC/Workstations• Coordinated with users to gain an understanding of user needs and requirements• Documented all computer policies, guidelines, workflows and procedures• Managed ordering of IT products for the CSIS supported departments• Monitored… Show more • Application Development: included developing software testing procedures, analyzing and designing program logic and creating and testing programs to ensure user data accuracy• Responsible for repairs and upgrades of all aspects of PC/Workstations• Coordinated with users to gain an understanding of user needs and requirements• Documented all computer policies, guidelines, workflows and procedures• Managed ordering of IT products for the CSIS supported departments• Monitored management of confidential information on consistent basis to ensure protocols were being observed at all times• Trained staff members and end users on new application deployments Show less

Richmond, Virginia Area

• Created, maintained, and organized physician files and patient charts• Created and prepared PowerPoint presentations for physicians• Assisted with document management by organizing and updating physician files

• Installed and configured PCs on a network.• Troubleshot network issues, installed and configured software packages (MS Office), and maintained system performance

Associates Degree, Applied Science Information Technology/Computer Network Systems

Activities and Societies: Member of National Vocational Technical Honor Society, Highest Honors 2002-2004

Education record