Director Of Operations
Current
Jan 2023 - Present
AeroLeads people directory · profile
Christopher Smith Email & Phone Number
Director of Operations @ SIGNIA | BBA
at
SIGNIA
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Director of Operations @ SIGNIA | BBA
Location
Evans, Colorado, United States
Company size
Who is Christopher Smith? Overview
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Quick answer
Christopher Smith is listed as Director of Operations @ SIGNIA | BBA at SIGNIA, a company with 145 employees, based in Evans, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Christopher Smith.
Christopher Smith previously worked as Director of Operations at Signia and Regional Director of Operations at Signia. Christopher Smith holds Bachelor Of Business Administration (Bba), Business Administration, Management And Operations, 3.65 from University Of Phoenix.
Company email context
Email format at SIGNIA
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SIGNIA
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Profile bio
About Christopher Smith
As the Director of Operations at SIGNIA, I oversee the strategic planning and execution of all Call Center operations, ensuring the highest standards of customer care, quality management, workforce planning, and financial performance. I have over 20 years of experience in operations, quality assurance, customer relations, and project management in various industries, including plastics, customer service, and tech.I am passionate about delivering exceptional customer experiences and driving continuous improvement of processes and systems. I have developed and implemented effective internal and external Quality Assurance (QA) metrics, as well as recruited, trained, coached, and recognized a diverse and talented team of professionals. I have also leveraged my microeconomics certification to optimize supply and demand, pricing, and revenue strategies. I am a people-oriented, problem-solving, and results-driven leader who thrives in fast-paced and dynamic environments.
Current workplace
Christopher Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Signia
6 roles
Christopher Smith work experience
A career timeline built from the work history available for this profile.
Regional Director Of Operations
Oct 2021 - Jan 2023
Site Director
Responsible for the strategic planning and execution of all Call Center operations. Core duties include management and leadership of processes for the continuous improvement of the customer experience. Tactical emphasis is on customer care, quality management, workforce planning, recruiting, coaching, and training. Performance metrics include variance.
May 2020 - Nov 2021
Quality Control Manager/Iso 9001:2015 Compliance Manager
Wp Manufacturing
Direct day-to-day operations of the Quality Control Department as well as manage the Quality Management System. I am also the ISO 9001:2015 Management Representative.
Mar 2016 - Jun 2020
Director Of Customer Relations
Pfc Payment Solutions
Responsible for managing customer relations group which included Customer Service, Technical Support, Deployment, New Application Entry, and Corporate Retention teams. In charge of daily operations and attrition management for entire company.∙ Implemented numerous procedures to increase revenue.∙ Directed daily work flow of call center to ensure all.
Mar 2013 - Mar 2016
Manager Of Customer Service And Administrative Service
Transfirst
Responsible for several key Operations teams including Customer Service, Technical Support, Escalations Desk, Quality Assurance, and Admin Services.∙ Oversaw creation of the Customer Service and Technical Support Desk from one universal desk.∙ Assisted in creation of 80,000 electronic page knowledgebase system utilized by employees and partners.∙.
Dec 2006 - Oct 2013
Team & coworkers
Colleagues at SIGNIA
Other employees you can reach at signiamarketing.com. View company contacts for 145 employees →
RO
Racquel Ortiz
Colleague at SigniaWestminster, Colorado, United States, United States
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FH
Felicity Hampton
Colleague at SigniaLincoln, Nebraska, United States, United States
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AO
Autumn Oneill
Colleague at SigniaLincoln, Nebraska, United States, United States
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TD
Tionnetia Dotson
Colleague at SigniaDenver, Colorado, United States, United States
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RH
Rosemary Hart
Colleague at SigniaLincoln, Nebraska, United States, United States
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SW
Sylvia Wright
Colleague at SigniaLincoln, Nebraska, United States, United States
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MB
Matthew Bagdon
Colleague at SigniaAurora, Colorado, United States, United States
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JS
Juan Salgado
Colleague at SigniaDenver Metropolitan Area, United States
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AN
Andrea Nicholson
Colleague at SigniaAurora, Colorado, United States, United States
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PD
Prince Diz
Colleague at SigniaDenver Metropolitan Area, United States
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Racquel Ortiz
Colleague at SigniaWestminster, Colorado, United States, United States
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FH
Felicity Hampton
Colleague at SigniaLincoln, Nebraska, United States, United States
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AO
Autumn Oneill
Colleague at SigniaLincoln, Nebraska, United States, United States
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TD
Tionnetia Dotson
Colleague at SigniaDenver, Colorado, United States, United States
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RH
Rosemary Hart
Colleague at SigniaLincoln, Nebraska, United States, United States
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SW
Sylvia Wright
Colleague at SigniaLincoln, Nebraska, United States, United States
View →
MB
Matthew Bagdon
Colleague at SigniaAurora, Colorado, United States, United States
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JS
Juan Salgado
Colleague at SigniaDenver Metropolitan Area, United States
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AN
Andrea Nicholson
Colleague at SigniaAurora, Colorado, United States, United States
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PD
Prince Diz
Colleague at SigniaDenver Metropolitan Area, United States
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2 education records
Christopher Smith education
Bachelor Of Business Administration (Bba), Business Administration, Management And Operations, 3.65
Bachelor Of Business Management, Business Administration, Management And Operations, 3.65
FAQ
Frequently asked questions about Christopher Smith
Quick answers generated from the profile data available on this page.
What company does Christopher Smith work for?
Christopher Smith works for SIGNIA.
What is Christopher Smith's role at SIGNIA?
Christopher Smith is listed as Director of Operations @ SIGNIA | BBA at SIGNIA.
Where is Christopher Smith based?
Christopher Smith is based in Evans, Colorado, United States while working with SIGNIA.
What companies has Christopher Smith worked for?
Christopher Smith has worked for Signia, Signia Marketing, Wp Manufacturing, Pfc Payment Solutions, and Transfirst.
Who are Christopher Smith's colleagues at SIGNIA?
Christopher Smith's colleagues at SIGNIA include Racquel Ortiz, Felicity Hampton, Autumn Oneill, Tionnetia Dotson, and Rosemary Hart.
How can I contact Christopher Smith?
You can use AeroLeads to view verified contact signals for Christopher Smith at SIGNIA, including work email, phone, and LinkedIn data when available.
What schools did Christopher Smith attend?
Christopher Smith holds Bachelor Of Business Administration (Bba), Business Administration, Management And Operations, 3.65 from University Of Phoenix.
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