Coordinator, Network Operations
Current- Assists the Network Operations organization by providing coordination and support to the Utilities and Operational Services teams
- Handle utility related inquires
- Management and resolution of cases in Salesforce; Manage triaging and assignment of cases to other team members
- Ensure projects and responsibilities are completed in a timely manner
- Perform initial trouble shooting; Contacting appropriate stakeholders
- Uploads documents and data into internal and external systems