John Smithendorf Jr. Email & Phone Number

Boston, Ma, Us

Woburn, Massachusetts, United States

The Network Operations team monitors and maintains the Company’s U.S.-based assets, supporting both frontline representation in the field and strategic programs. In my role I manage Network Operations projects, achieving scalable, cost-effective data solutions by:• Identify business needs and define project scopes to bridge efficiency or financial gaps.• Partner with business leaders and customers to identify opportunities for data; determine scopes, evaluate requirements, manage implementations, and monitor quality during and post-production.• Utilize reporting tools to analyze actual and planned resource metrics; report to management about resource utilization and availability.• Review status reports, make needed adjustments, monitor progress against plans.• Communicate to management and project sponsors any issues, including timing, budget, resources, scope, etc.• Utilize reporting tools to analyze actual and planned resource metrics; report to management about resource utilization and availability.• Adhere to best project management practices and methodologies and represent the team at cross-functional meetings.• Collaborate with team members to ensure post-processed data products meet current and future business needs.

Woburn, Massachusetts, United States

Woburn, Ma

•Manage the end to end leasing process nationwide for Wireless Internet Service Providers (WISP's) & Non-National Verticals•Establish project timelines and communication plan which includes project deliverables, milestones and required tasks•Review status reports and modifying schedules and plans as required to meet customer expectations•Build and maintain strong customer relationships; maintains consistent communication and manage customer interactions and expectations.•Provide leadership to customers and cross functional teams throughout the project life cycle.•Proactively identify all lease contingencies and collaborate cross-functionally to develop an efficient action plan to address them. Set proper forecasts with the client and manage cross-functional team’s activities to ensure timely resolution.•Manage PO activities across the leasing process to ensure timely delivery and receipt of required leasing fees.

Greater Boston Area

As a Buyer for CTS I exercise the below activities daily:- Senior Professional in Supply Management II (SPSM2) certified and able to conduct business within the parameters of all laws, ethical practices, and company policies with minimal management direction.- Multi-tasks to ensure all outstanding tasks are completed within necessary timeframes. - Analyzes trends and market conditions for present and future pricing, availability, and lead-time.- Makes business decisions about where and when to buy certain assets as requested- Created a catalog for accurately tracking and updating vendor pricing information so that sales members nationwide can expedite the project proposal process with increased accuracy and profit margin.- Collaborates with project coordinators and managers to ensure job margins and timelines are met. - Processes purchase orders, requisitions, and bid requests- Communicates with vendors on status of outstanding orders as well as discrepancies with quality and quantity- Manages business card and office ordering program for twelve locations nationwide to support 400+ employees.

Cambridge, Ma

PetSmart Presentation Managers provide a unique shopping experience by ensuring our store is stocked with the right products that are priced correctly and available for the Pet Parent. Presentation Managers are responsible for overseeing the execution of the presentation of products and managing a team to ensure that all merchandising and replenishment activities are done according to policy.

Cambridge, Ma

I worked under the Presentation Manager and with my team to manage and control; in stock items, customer feedback on goods provided at store level, display changes, shipment unloads, pricing, and inventory control. In December of 2013 I was elected by my District Manager as "District Employee of the Year."

Cambridge, Massachusetts

As a support manager I worked with my management team to provide the greatest customer service experience possible while providing an efficient, professional, but also fun work environment. As a support manager I received multiple compliment emails from my regional Vice President, and twice customers wrote to the corporate headquarters to share positive in store experiences with my service. On April 18th, 2013 I spearheaded the proper crisis management protocol by successfully placing our location in lockdown during the Boston Marathon bomber manhunt in nearby Watertown, MA.

Cary, North Carolina

As a lead cashier I was a customer service and cash handling specialist. I also spearheaded small corporate tasks such as pricing changes, oversight on associate break schedules, and store captain on store contests as preparation for a future management position.

Cary, North Carolina

Entry level employee within the company while aspiring to grow professionally.

I have successfully attained Boy Scouts of America's most prestigous rank of Eagle Scout with Troop 285.

Bachelors, Business Administration, Overall Gpa Of 3.61 And A Major Gpa Of 3.90

Activities and Societies: Resident Assistant, Hall Council President, Hall Council Secretary, Marketing Club Member, and Part Time.

Education record