Chris Robinson Email & Phone Number

Fuquay-Varina, North Carolina, United States

Currently responsible for crafting tailored pricing proposals for merchants, ensuring they align with business needs and industry standards while minimizing risk and maximizing profitability for the bank's non-interest income stream. I maintain comprehensive reporting on merchant performance, providing insights to our team, executives, and board members. Additionally, I offer Right By You support to our merchant clients, ensuring they have a seamless experience while uncovering any additional financial needs. Serve as the point of contact on all merchant services related questions, providing guidance to both internal and external partners. Handling all backend merchant responsibilities, from chargebacks to inventory management, I ensure smooth operations. I also play a key role in training our associates to deliver exceptional service. With my treasury knowledge, I'm well-equipped to provide overall cash management support our valued customers

Raleigh, North Carolina

Proactive sales professional dedicated to driving revenue growth for the bank through strategic partnerships and client-centric solutions. In my first year, I exceeded quotas by 20%, collaborating closely with internal teams to secure merchant deals. By consulting with clients, I identified their payment processing needs and delivered tailored solutions while uncovering additional financial opportunities. My expertise in communication and interpersonal skills allowed me to effectively present solutions both in-person and virtually. Managing my territory and accounts, I leveraged a combination of cold-calling, prospecting, and internal referrals to generate leads. I also provided ongoing support to existing merchants, ensuring their needs are met and maintaining strong relationships and a personal touch to distinguish our merchant offering from the industry standard.

Raleigh-Durham, North Carolina Area

Led my team of 15 sales associates to become the only store in our district with consistent year-over-year growth. By taking the reins on store operations and providing hands-on coaching, I reduced credits and streamlined efficiency. Together, we achieved the top spot in our territory among 55 other stores for small business growth. Regularly engaging in strategic discussions with our District Manager, I ensured we stayed ahead of the curve. Leveraging Salesforce, I empowered our team to manage customer appointments and seize every opportunity. I held personalized monthly meetings with each team member to celebrate wins and address areas for growth.

Goldsboro, North Carolina Area

Consistently surpassed sales targets month after month while prioritizing customer satisfaction. By meticulously managing inventory and cash flow, I ensured our store maintained positive audits and stayed profitable. I stayed dedicated to being ahead in the ever-evolving telecommunications industry, constantly seeking new knowledge and trends. As a leader, I coached and inspired my team members to excel, making our store a top-performing location that embodied our company's values. I also took the initiative to implement monthly contests, boosting team motivation and driving sales growth

Greenville, North Carolina Area

Partnered with National Retail locations to train, coach, and support their teams, ensuring they're equipped with the knowledge to sell AT&T products effectively. I also lended a hand with merchandising, ensuring our products are showcased in the best possible light. Through regular conference calls, I kept National Retail managers updated on AT&T news and sales insights, helping to boost sales and revenue. Plus, I sent out weekly email updates to keep everyone informed about new products, promotions, and sales performance. Proud to have been recognized by my Area Manager as the top Account Executive for achieving the highest growth in the area during the first quarter of 2014

Greenville, North Carolina Area

Strategic selling, focused on consultative methods to consistently meet daily objectives and monthly quotas. I'm proud to have been recognized as a top performer, achieving the prestigious AT&T Summit for four consecutive years, placing me among the top 2% of sales performers. Additionally, my commitment to delivering exceptional customer experiences earned me the Service Excellence Award in 2009. Honed my skills in serving Small Business customers, becoming Small Business Certified to further drive sales success

Bachelor’S Degree, University Studies Program With Focus On Business Administration

Associate'S Degree, Business, Management, Marketing, And Related Support Services