Christy Cole Email & Phone Number

Houston, Texas, United States

• Customer Service role in creating and managing sales orders exporting to various countries for Howco UK, Dubai, and Canada offices. This includes production process planning both onsite and with outside processors. • Perform transportation planning and monitoring for modes including domestic truck and international truck, sea and air.• Conduct capacity planning and load building in conjunction with freight forwarders for intercompany and external sales global shipments. • Conduct transportation booking activities for LTL/FCL international truck and sea freight by working with Howco designated forwarders; as well as, scheduling on customer’s forwarder websites such as Expeditors, XPO, Worldwide Express and Fed Ex.• Complete and coordinate necessary shipping documentation with site logistics, carriers, and customer for both export and domestic movement. This includes Pickup BOL, NAFTA/Certificate of Origin, Commercial Invoices, Howco BOL, Material MTR/Certifications and P.O.D. • Monitor shipments and resolved exceptions as they arise.• Track and monitor on-time delivery and cost performance of Howco logistics providers/internal carriers and customer designated logistics providers.• Support freight cost payment, management, and invoicing for both Howco inter-company sales and external-customer sales with quotes and invoicing prior to export shipments.• Maintain relationships with logistics providers which support Howco and customer exports; as well as the respective Import Teams.• Identify frequency and cause of service failures and work with their Logistics Team Lead to develop plans to identify solutions.• Support acquisition of transport capacity including spot booking • Support process improvement efforts through knowledge of logistics and custom compliance basics that generate a competitive advantage in classification of products under correct HS codes and with correct documentation.

Cypress, Texas, United States

• Create curriculum and lead group classes through various levels and types of yoga practice, breathing techniques, and meditation/concentration practices designed to be safe and beneficial for those attending.• 500 Hour Yoga Certification and additional training in Subtle Yoga technique designed to build physiological and psychological flexibility and resilience.

Houston, Texas, United States

• Opened new orders and gathered legal and financial documents needed to clear property title of issues such as liens, probate/ownership, and current bills to be paid prior to sale closing. Worked with Title Departments, Realtors, Lenders/Mortgage Companies, Municipalities, Homeowners Associations, Local/State/Federal Governments, Vendors, Buyers and Sellers.• Managed administrative duties such as scheduling closing appointments for Escrow Officers and outside Notaries nationwide, preparing closing documents, receipting earnest money and closing funds, recording sales into county records, shipping closing packets, commission checks, loan & vendor payments; as well as daily electronic deposits and reports to Accounting Department.• Corporate Receptionist/Front Desk for corporate office and up to 4 branches. Managed ordering office supplies, maintenance and repair of all office equipment, bank electronic deposit, incoming/outgoing mail and building concerns.

Phoenix, Arizona, United States

• Opened new orders and gathered legal and financial documents needed to clear property title of issues such as liens, probate/ownership, and current bills to be paid prior to sale closing. Worked with Title Departments, Realtors, Lenders/Mortgage Companies, Municipalities, Homeowners Associations, Local/State/Federal Governments, Vendors, Buyers and Sellers.• Managed administrative duties such as scheduling closing appointments for Escrow Officers and outside Notaries nationwide, preparing closing documents, receipting earnest money and closing funds, recording sales into county records, shipping closing packets, commission checks, loan & vendor payments; as well as daily electronic deposits and reports to Accounting Department.

Phoenix, Arizona, United States

• Opened new orders and gathered legal and financial documents needed to clear property title of issues such as liens, probate/ownership, and current bills to be paid prior to sale closing. Worked with Title Departments, Realtors, Lenders/Mortgage Companies, Municipalities, Homeowners Associations, Local/State/Federal Governments, Vendors, Buyers and Sellers.• Managed administrative duties such as scheduling closing appointments for Escrow Officers and outside Notaries nationwide, preparing closing documents, receipting earnest money and closing funds, recording sales into county records, shipping closing packets, commission checks, loan & vendor payments; as well as daily electronic deposits and reports to Accounting Department.• Corporate Receptionist/Front Desk for corporate office and up to 11 Phoenix branches. Managed ordering office supplies, maintenance and repair of all office equipment, bank electronic deposit, incoming/outgoing mail and building concerns.

Chandler, Arizona, United States

• Scheduled phone & internet orders of mailbox lock-changes and dispatched service technicians throughout the Phoenix area. Helped diminish fuel costs via regional routing.• Maintained Service Technician’s logs, Post Offices change records, customer billing, and payment receipts for daily and weekly reporting to management. • Placed purchase orders with vendors for equipment, parts, and supplies as needed.

Chandler, Arizona, United States

• Provided treatment in conjunction with chiropractic care using massage techniques to manipulate muscles and soft tissue to relieve pain, help heal injuries, improve circulation, relieve stress, increase relaxation, and aid in general wellness.

Aurora, Illinois, United States

• Helped brochure development and direct mail marketing.• Front Desk duties included greeting clients, phones, data entry, mail processing, and filing.

Batavia, Illinois, United States

• Recruited, trained, and managed Volunteer Boards and Committees in a three-county area.• Conducted highly successful fundraising events, increased prevention curriculum and educational events in schools, established local media campaigns, initiated and grew early detection outreach events, and built patient services in conjunction with local hospitals, service providers, and volunteer groups.• Grew Relay-For-Life fundraising returns four-fold in all counties. This success helped established higher participation across community education and early detection programs and services.

Aurora, Illinois, United States

• Assisted Builder with brochure & print advertising, direct mail & telemarketing, competitive analysis and marketing reports.• Sold homes at the Model Home Sales Center and helped buyers with their design selections.

Olney, Illinois, United States

• Prevention Coordinator over 4 staff responsible for administering educational drug & alcohol prevention programs in schools throughout the 7 county service area.• Manager media relations as the Public Relations Coordinator for all Agency services including out-patient individual and family counseling, drug & alcohol counseling; as well as a variety of support groups such as for women and Alzheimer's caregivers.• Developed relationships and service contracts with area employer as Marketing Representative for the Center’s Employee Assistance Program.

Centralia, Illinois, United States

I.N.T.O.U.C.H (Illinois Network to Organize the Understanding of Community Health)• Developed and coordinated local & regional networks of drug & alcohol prevention efforts in a 12 county area.• Recruited regional and school action teams, trained and assisted them in grant writing and successful implementation of student & community activities, curriculum & policies to prevent drug and alcohol abuse.• Provided technical support, media & promotional materials, and training to volunteers to help in their success.• Coordinated/directed all aspects of the program, including supervising 4 staff, creating and tracking program budget, providing analysis, reports and grant renewal proposal to State of Illinois.

Centralia, Illinois, United States

• Established pre-telethon fundraising and promotional/media events ensuring telethon fundraising goal.• Established Corporate Giving and Employee Deductions Programs which led to long term giving.• Coordinated volunteers and local television station for production of on-air fundraising Telethon.

Bachelor Of Science - Bs, Psychology/Marketing

Activities and Societies: Phi Mu Sorority

Master'S Certification 500 Hour Level, Yoga Teacher Training/Yoga Therapy

Massage Therapist National Certification, Massage Therapy/Therapeutic Massage

Human Resources