Chris Stewart Email & Phone Number

New York, United States

Engaged with customers to teach them how to utilize the technology of the Mcytec Dashboard. Walked them through the product via phone and screen share.Communicated with clients via phone and email regarding billing inquiries, product questions, and possible technology issues.Handled cancellation requests from clients and met all goals to save accounts.Upgraded and renewed subscriptions through Autopilot.Pulled data and delegated daily workflow to teammates.Created content for client Help Center.Created material to guide other Representatives in daily tasks and product knowledge.Attended weekly meetings to keep up with vast amount of product changes.

Source design and furniture options for clients, request pricing, create presentations, and decide on final options based on layout, color schemes, and dimensions. Attend all client site Meetings.Manage tracking on all furniture orders to maintain client deadlines on projects.Create billing on Quickbook and process all payments.Update all new furniture on www.theshopnewyork.com and http://www.1stdibs.com/dealers/the-shop/ , create content, and pricing.Answer phones and respond to emails to provide information on merchandise to create sales and a customer relationship.

Designed and implemented all social media strategies. Created and posted content that formed strong digital footprint.Actualized marketing and sales budget.Enrolled Studio HMG Advertising in the MBE(Minority Business Enterprise) program, therefore reducing current market competition.Attended networking events, social media forums, and business seminars to become further educated to later apply all information in ad agency setting.On-site marketing research for brand development of client.Managed client, Digicel Suriname by communicating with creative managers and meeting their account needs.Organized and scheduled all projects while consistently meeting deadlines.Attended all briefs on new projects for Digicel and pitched ideas for new campaigns.

Bachelor Of Arts - Ba, Communication And Media Studies

Associate Of Science - As, Sports Management