Chuck Fleming Email & Phone Number

Atlanta Metropolitan Area

Greater Atlanta Area

Greater Atlanta Area

• Create and negotiate commercial and financial structure of deals to address customer needs as well as Cbeyond's financial and commercial objectives and policy requirements while helping transform existing team to.
• Guided pricing team through company’s 2.0 cloud transformation and continued… Show more Create and negotiate commercial and financial structure of deals to address customer needs as well as Cbeyond's financial and.
• Guided pricing team through company’s 2.0 cloud transformation and continued organizational changes while managing 60% increase in special pricing requests, increased average deal value by 65% and increased percentage.
• Developed and rolled out deal model to national pricing support team, recalibrating company’s view of deal profitability by introducing LTV and payback KPIs, capturing thousands of dollars in both previously uncounted.
• Prior to Birch acquisition, worked with Finance, Product, Sales, and Compensation team to (1) develop margin-based compensation thresholds to reward the sales organization for higher margin deals and (2) establish.

Greater Atlanta Area

• Lead group of analysts responsible for global pricing and billing for managed IT Solutions across 300+ customers, more than 600 contracts, and $200M in annual revenue, while acting as primary global interface with.
• Restructured billing and contract admin team, exiting resources while maintaining operational stability… Show more Lead group of analysts responsible for global pricing and billing for managed IT Solutions across 300+.
• Restructured billing and contract admin team, exiting resources while maintaining operational stability and improving performance, generating $12M in incremental margin through process improvements
• Resolved long-term disputes with two large customers resulting in immediate margin upside of $1M, while avoiding arbitration costs and allowing for future revenue opportunities
• Improved quality of billing, started monthly interlock with Finance to identify and track risks/opportunities and introduce control over credit process, reducing billing errors by 75% and 60% in successive years
• Developed and implemented post close contract handover and health check processes – team conducted solution line’s first ever contract handovers to PM team, with three in 1st year, worth $10M in TCV

Greater Atlanta Area

• Managed team of analysts responsible for providing decision and customer negotiation support to Americas Sales Team for electronic distribution and IT solutions, spanning 200+ customers and over $500M in annual global.
• Secured five-year agreement with major North American customer worth over $25M in incremental revenue over life of agreement. Negotiated pricing methodology and deal structure… Show more Managed team of analysts.
• Secured five-year agreement with major North American customer worth over $25M in incremental revenue over life of agreement. Negotiated pricing methodology and deal structure associated with new services as well as.
• Directly supported Sales in securing renewed long-term content agreements with two major U.S. customers worth more than $100M in annual revenue.
• Developed and rolled out Latin American expansion plan designed to achieve market relevance while growing revenue in five key markets throughout Latin America. Plan worth $15M+ incremental revenue and double-digit.
• Developed financial model to determine proper method for entry into key South American market. Signed marketing partnership with customer in that country expected to be $5M+ positive in revenue over five years.

Greater Atlanta Area

• Built team of analysts as part of strategic directive responsible for global pricing and decision support for global sales team for electronic distribution and IT solutions.
• Developed and rolled out standardized global pricing tool allowing commercial team to spend more time on more complex strategic deals.
• Traveled to Japan to meet with customers, assess market, then developed and delivered unique market pricing recommendation to Senior Mgmt and negotiated agreements to grow… Show more Built team of analysts as part of.
• Traveled to Japan to meet with customers, assess market, then developed and delivered unique market pricing recommendation to Senior Mgmt and negotiated agreements to grow market share profitably while protecting.
• Developed and implemented sophisticated monthly revenue reporting tool made available to analysts and sales team enabling quick deal analysis as well as quick answers to questions from Senior Mgmt.
• Coordinated first global joint pricing action for Travelport post-merger with Worldspan, simultaneously consolidating commercial agreements and modifying price structures. New structure resulted in company’s largest.

Greater Atlanta Area

• Analyst responsible for competitive analysis, global price structure modeling and recommendations, deal analysis, and decision support for sales team for electronic distribution and IT solutions.
• Worked directly with Sales and customers in pricing and deal structure, closing and implementing first generation of web fare agreements with major U.S. airlines worth $400M+ in annual revenue.
• Realized $3M in annual incremental revenue by identifying error in billing methodology where… Show more Analyst responsible for competitive analysis, global price structure modeling and recommendations, deal analysis.
• Realized $3M in annual incremental revenue by identifying error in billing methodology where unique subset of cancel transactions from several customers were being received and recognized by the billing system multiple.
• Developed sophisticated geographical pricing models to allow management to see markets in which company may have non-competitive pricing. Show less

Greater Atlanta Area

Analyzed U.S.-based HR/Payroll database reporting for all company divisions, including management of data within payroll system, representing approximately 2,500 employees and payroll of $125M.

Greater Atlanta Area

Managed team responsible for billing for 400+ global customers worth $400M+ in annual revenue.

Greater Atlanta Area

Responsible for all aspects of billing for 300+ global customers worth $350M+ in annual revenue.

Mba, Computer Information Systems

Ba, Communications