Corey Patterson Email & Phone Number

Columbus, Oh, Us

Etna, Ohio, United States

As a Project Manager, I manage projects across our Marketing, IT, HR, Finance, and Operation departments to fix existing issues and develop enhancements to our processes and workflows. I also manage and maintain various systems related to our POS Vendor, including Customer, Inventory, Transactional, and Employee databases, as well as back-end configuration for our wash processes, memberships, discounts, and promotions.

Etna, Ohio, United States

As the Customer Service Manager I have completely revamped the entire system in place for the companies customer service. I personally oversaw the creation and implementation of Salesforce Service Cloud and Marketing Cloud, rework over 20 customer service policies, and created a brand new training program for all new customer service team members.

Etna, Ohio, United States

As a Customer Service Associate, I solely responded to over several thousand individual interactions with customers from phone calls, emails, online support tickets, social media messages and comments, and online reviews.

Columbus, Ohio Metropolitan Area

As a Team Leader I was the manager on duty for certain shifts with the location manager was not there, assisted with customer issues, managed chemical inventory and overall preventative maintenance for the locations equipment.

Ypsilanti, Michigan, United States

Ypsilanti, Michigan

As a Graduate Hall Director I oversaw and handled day-to-day operations, including maintained the halls operating and programming budgets, of a residence hall of over 300 residents. I supervised nine Resident Advisors and helped in assessing residents and the floors needs. I worked with my supervisor, the Complex Director, to coordinate and implement a comprehensive program that enhanced the halls academic, career, social, and interpersonal success. With my departmental committee, I created and implemented month In-Service training and fall training for student staff members. I also served in the on-call crisis response rotation to night and weekend medical, behavioral, weather-related, and mental health emergencies for over 3,200 residents

Central Atlantic Affiliate

Oversee all marketing, technology advances, and act as the social media and website manager for the Central Atlantic affiliate of NACURH Inc.

Nacurh Services And Recongiton Office

Oversee all technology advances and act as the website manager for the NACURH Services and Recognition Office (NSRO), one of the two NACURH corporate offices.

Hilliard, Ohio

Work logistics and stock for one of Target, Inc. stores.

Master Of Arts - Ma, Higher Education/Higher Education Administration

Bachelor Of Science (B.S.), Interpersonal Communciation