• Managed day-to-day operations producing highly cosmetic commercial interior aircraft components• Oversaw the hiring, orienting and training of technical production employees to ensure a competent workforce• Supervised manufacturing personnel and equipment to ensure it is operating within budget and time schedule• Maintained a safe and healthy work environment • Worked closely with the management team to implement policies, procedures, and systems to maintain AS9100 compliance and improve overall operational efficiency • Scheduled the maintenance of production equipment and machines to ensure efficient operations• Analyzed and provided solutions to manufacturing challenges or problems• Liaised with the quality assurance department to ensure product quality and specification are consistently met• Established and maintained credible and professional relationships with clients and external vendors• Oversaw and reported weekly, monthly, quarterly and annual metrics such as sales, scrap and on-time-delivery• Implemented process improvements within the ERP system, streamlining information processing and reducing errors

• Installed and brought production equipment online, greenfield startup • Designed production tools using Autodesk Inventor • Successfully managed the launch of the first production program for the plant including tooling kickoff, pre-series part builds, production and process validation, and production ramp up• Managed and implemented both internal and customer driven engineering changes• Developed production processes in assembly• Documented new production processes in the form of work instructions and setup sheets• Daily production support through continuous improvement and by analyzing equipment or process failures and implementing countermeasures • Trained operators and team leads on new processes and process changes• Developed and maintained whole-plant capacity model• Implemented the launch of SAP systems through the development and maintenance of material master data, bills of materials, routings, production versions etc.

Successfully lead multiple concurrent engineering projects of widely varying scopes and timelines. Designed and implemented various tools to reduce cost, increase throughput and expand capabilities to new products. Collaborated with engineering teams to develop and qualify new products and processes for prospective customers. Performed root cause analysis studies and executed DOEs to evaluate the effectiveness of process adjustments. Thoroughly communicated all project aspects to vendors, customers, and engineering and management teams . Developed standard work documentation for new and optimized processes to provide guidance to team members

Customer Service including but not limited to: customer issues and complaints, cashier issues, accounting, front end management and leadershipSummer 2015 temporarily promoted to third shift manager during store remodeling. Returned to Customer Service Associate when remodeling was complete and the position was no longer needed.