Clair Abplanalp Email & Phone Number

San Francisco, CA, US

United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco Bay Area

Denver, Colorado

• Managed a portfolio of accounts through their first 28 days with HomeAdvisor for 60 different sales representatives.
• Scheduled and coordinated new hire module series. Notable achievements while in the position included:- Reduced account spending to $0.00 within the first 28 days, a 5% decrease.

Denver, Colorado

• Placed calls with small business owners nationwide, leveraging in-depth product and service knowledge, strong communication skills, and a persuasive nature to sell product and benefits and the company’s value.
• Retained current customers through the delivery of exceptional customer service.
• Successfully prospected new business through a variety of channels to add to the company’s database.

Indianapolis, Indiana Area

• Directed the portfolio management of 200+ service providers with a book valued at $500,000+.
• Successfully renewed service providers advertising agreements on a monthly basis by capturing membership growth and through additional advertising.
• Developed and maintained long-term, profitable account relationships based on an in-depth understanding of customer needs and by exceeding expectations.
• Coordinated and led business meetings to draw alignment with key business initiatives.

Indianapolis, Indiana Area

• Developed a high-performing retention team that worked in collaboration with account managers, leadership, and staff to design, develop, and implement new retention processes.
• Implemented improvements to existing processes to increase the retention of accounts and to re-engage lapsed accounts. Notable achievements while in the position included:- Reduced the attrition of existing advertising.

Indianapolis, Indiana Area

• Receiving incoming calls for new and potential members, providing quotations for new business, renewals, and changes.
• Provided exceptional service to create positive member experiences to drive member satisfaction, loyalty, and referral business.

Indianapolis, Indiana Area

• Successfully promoted the studio via a variety of social media platforms in addition to enhancing the web presence.
• Coordinated and organized the details for local fashion shows, including model fittings, the set-up location, and the hiring of make-up artists and hairstylists.
• Conducted in-depth research of the latest trends for clients, organized wedding event details, and assisted during the planning process and ay of wedding coordination.