Colby Cheung Email & Phone Number

Mountain View, California, United States

• Trained language and multimodal AI assistants at Outlier, evaluating and ranking AI model responses.
• Assessed factuality, safety, and relevance of responses to ensure high-quality AI interactions.
• Developed strong skills in AI training, evaluation, and ranking, contributing to the success of the team.

San Diego, California, United States

• Deliver performance reports and data visualizations with Looker and Google Suite
• Document and track issues in configuration management tools such as Jira and Atlassian Confluence
• Utilize Human Machine Interface to perform root cause analysis for behavioral issues in ourautonomous trucks
• Specialized in issues that cause the loss of autonomous capabilities.
• Act as mentor for new hires and data annotators

Mountain View, CA

• Review and analyze testing data from self-driving vehicles to identify problematic areas in software.
• Identify, create, and track bugs to make sure that they are addressed
• Create test scenarios and ensure a high quality of test sets by following guidelines/best practices
• Ensure team documentations are up to date
• Pilot new workflows to streamline production.
• Train and mentor new hires as well as grade and assess their progress

South San Francisco, California, United States

• Help patient's investigate health insurance benefits and medical policies to determine drug coverage
• Reach out to insurance companies to verify and confirm coverage status on services.
• Identify network healthcare providers, provider restrictions, and copays as needed.
• Initiate and document the prior authorization and medical review processes.
• Ensure benefit investigation process is compliant with HIPAA regulations and report any potentialviolations

South San Francisco, California, United States

• Perform bookkeeping activities such as balancing accounts, routing accounts receivables, inputting tax exemptions, making adjustments, and settling credit card charges through batch processing
• Generate reports outlining room occupancy, daily transactions, and revenue totals for corporateinternal audit and on-site general manager to review.
• Create a detailed schedule of room assignments for room attendants in housekeeping.
• Organize concierge services such as arranging shuttles, taxis, tours, and other guest requests.
• Ensure 3rd party reservations have been properly processed
• Check guests in/out and respond to all email, phone, and in-person guest inquires while providinglegendary customer service with Signature Worldwide methodology.