Conrad Bickerdike Email & Phone Number

United States

Responsible for developing and implementing successful sales practices and strategy that will foster and drive revenue expansion and professional growth.

Tampa/St. Petersburg, Florida Area

4 time Experian Elite winner in recognition of top sales achievement. Sales and accountmanagement responsibility for top tier communication, energy and media providers. Directlyresponsible for developing and maintaining close alliances with senior client managementpersonnel, offering recommendations through collaboration of ideas and creation of solutions,formal sales presentations and proposals, and negotiation of multi-million dollar contracts.Developing and maintaining knowledge of client goals and success factors to create accountstrategies and identify new opportunities across the customer lifecycle. Accountable for year-over-year revenue growth across all lines of business.

Tampa/St. Petersburg, Florida Area

Led a team responsible for operational execution of exiting wireless products, services and programs for Sales and Care channels. Responsible for planning and preparation of all customer impacting business changes. Owning the front-line readiness and teaming cross functionally with senior level stakeholders to drive alignment on design, readiness, launch, and resolution of post launch issues. Played a key role advocating on behalf of the customer to ensure all required tools and processes were in place to empower our front-line employees to deliver an exceptional experience.

Bellevue, Wa

Responsible for assessing credit risk of new applicants as well as managing credit and bad debt of existing portfolio. Leadership of a credit team focused on using analytical expertise to gain deeper understanding of customer behavior and insight to drive positive results within the organization. Delivered incremental sales of $30M in customer lifetime value while maintaining acceptable bad debt levels by developing new credit strategies. Experienced in managing mission-critical application and credit decisioning data, analytics, and software from multiple service providers. Awarded T-Mobile's Peak Achievement Award in recognition of outstanding performance.

Accountable for creation and execution of optimal credit strategies to increase gross adds and balance bad debt levels. Utilization of analytical methods to develop and test statistical models to drive performance and increase customer value. Consistent and effective collaboration with peers and leadership to manage credit risk in an ever changing marketplace. Authored credit strategies by market resulting in increased approval rates by 20% at point of sale, while maintaining historic low bad debt.

Education record

Education record