Alex C. Email & Phone Number

• Responsible for onboarding new clients as well as demonstrating RenderSEO capabilities and best practices• Managed client relationships to support business objectives while maintaining accurate business information• Demonstrated strong capabilities in Excel to manage expansive spreadsheets of client records• Managed intake and completion of client support tickets while maintaining set SLAs• Consulted with developers and team-members to strategize product improvements and… Show more • Responsible for onboarding new clients as well as demonstrating RenderSEO capabilities and best practices• Managed client relationships to support business objectives while maintaining accurate business information• Demonstrated strong capabilities in Excel to manage expansive spreadsheets of client records• Managed intake and completion of client support tickets while maintaining set SLAs• Consulted with developers and team-members to strategize product improvements and streamlined client experiences• Awarded Specialist of the Year for outstanding contributions to client support Show less

Montreal, Quebec, Canada

• Successfully managed multiple client accounts, balancing many projects while meeting all client needs and timelines• Content creation for both web & social media, consisting of copywriting and graphic design• Implemented paid media strategies on many platforms including Meta and Google Search & Display ads• Responsible for organic social media management, building content for feed and stories, as well as community management• Analyzed organic and paid campaign performance and… Show more • Successfully managed multiple client accounts, balancing many projects while meeting all client needs and timelines• Content creation for both web & social media, consisting of copywriting and graphic design• Implemented paid media strategies on many platforms including Meta and Google Search & Display ads• Responsible for organic social media management, building content for feed and stories, as well as community management• Analyzed organic and paid campaign performance and produced reports, journey maps, and strategic insights Show less

Whitby, Ontario, Canada

• Balanced the needs of multiple customers in a fast-paced environment• Created visually appealing displays while also maintaining a safe, fresh department• Kept in contact with vendors via telephone or in-person meetings to discuss new products and display strategies• Maintain various log books for sanitation, inventory, shipment intake, and new orders• Trained new employees on company standards and best practices