Corvontae Pendleton Email & Phone Number

The System Administrator is responsible for the installation, configuration, maintenance, and support of servers and network devices within our organization's IT infrastructure. This role plays a crucial part in ensuring the seamless operation and performance of IT systems, while also supporting the integrity and availability of critical business data.Key responsibilities include:-System Maintenance & Device Management: Installing, configuring, and managing both physical and virtual servers, network devices (e.g., routers, switches, firewalls), and user accounts.-System Performance & Monitoring: Ensuring high system availability by actively monitoring infrastructure performance and addressing any issues proactively.-Data Integrity & Integration: Maintaining data integrity across departmental systems, and troubleshooting any data integration challenges to ensure consistent and reliable information flow.-Backup & Disaster Recovery: Implementing and managing robust data backup solutions, as well as disaster recovery procedures to guarantee business continuity in case of system failures or data loss.-Collaboration with IT Teams: Working closely with other IT staff to support projects and initiatives, ensuring system compatibility and contributing to strategic technology initiatives.The role demands a proactive approach to system maintenance, strong technical skills, and the ability to collaborate effectively across departments to ensure optimal IT service delivery.

Below are the key responsibilities associated with the AWS Support role:-Technical Support with IoT Devices: Provide technical assistance by troubleshooting wireless issues experienced by clients using IoT devices.-Communication: Compose both internal and external communications to ensure clear and effective coordination, contributing to the success of daily tasks and operations.-Software & OS Maintenance: Install, configure, and maintain software applications and operating systems, ensuring they run optimally.-Dispatch & Technical Issue Resolution: Receive dispatch calls, assess technical issues, and provide solutions in a timely and efficient manner.-Customer Support Coordination: Follow up on issue resolutions, ensuring that all customer support needs are addressed and that any necessary assistance is provided.These responsibilities are vital to maintaining high levels of customer satisfaction and ensuring that technical issues are resolved quickly and efficiently.

Here's an overview of my experience and responsibilities during my time in the Journeyman Program -Network Security: Secured networks from malware, ransomware, and viruses by maintaining up-to-date anti-virus software and scanning all downloaded software before execution.-Technical Problem Solving: Assisted companies in identifying and solving technical problems by quickly analyzing and resolving complex issues.-Windows PC Configuration: Focused on configuring and optimizing Windows PCs, including hardware specifications such as processors, RAM, and hard disk drives, to ensure efficient system performance.-Help Desk Support: Provided support for desktop systems and related hardware/software, troubleshooting and resolving issues to ensure smooth operations for end-users.-IT Support Services: Monitored and maintained computer systems and networks, ensuring they functioned efficiently and effectively.This program provided valuable experience in both technical support and problem-solving, allowing me to enhance my skills in IT systems management and customer support.

United States

I would like to provide an overview of my responsibilities during my time at R.L. Waller Associates, CPA -Hardware/Software Installation & Security: Assisted with the installation of hardware and software, ensuring proper setup and integration of security applications and technologies to safeguard systems.-IT Support: Provided technical support for IT hardware, software, and security issues, assisting office staff and clients with troubleshooting and resolving technical problems.-Client Interaction: Scheduled appointments with clients, responded to frequently asked questions (FAQs), and ensured smooth communication between clients and the office.-Data Entry Support: Assisted with data entry tasks for customers, accountants, and clients, ensuring accuracy and efficiency in managing client records.-Digital Filing & Document Management: Managed the digital filing system, including scanning, sorting, and organizing company data files to maintain a streamlined document management process.This role provided a solid foundation in both technical and administrative support, helping me develop strong problem-solving skills and an understanding of the intersection between IT systems and business operations.

Bachelor Of Technology - Btech, Computer/Information Technology Administration And Management

Assoicates Degree, Computer Technology/Computer Systems Technology