I am a results-driven IT professional with over 20 years of experience in endpoint management, process automation, and technical problem-solving. Throughout my career, I’ve delivered innovative solutions that streamline operations, enhance security, and reduce costs, while leading teams and fostering collaborative cultures.My hands-on expertise includes endpoint management tools such as Microsoft Endpoint Configuration Manager, Microsoft Intune, VMware, and advanced automation using PowerShell. At the City of Peoria, I often operated in environments that lacked formal structure or guidance, taking initiative to develop systems and processes that delivered measurable impact. Key achievements include: • Migrating 450+ devices to Microsoft ConfigMgr, improving remote device management efficiency by 60+ hours per request. • Leading the rapid transition of 120+ staff to remote work during COVID-19 with zero downtime. • Developing dynamic imaging processes, eliminating manual labor for device deployment, and ensuring consistent configurations. • Standardizing hardware across the organization, reducing costs and improving operational efficiency.While I have found deep satisfaction in solving complex technical challenges and driving innovation as an individual contributor, I am equally committed to leadership roles that prioritize collaboration and provide a supportive environment. My leadership philosophy centers on clear communication, structured feedback, and mentoring team members to achieve their full potential. I’m excited to contribute my skills—whether hands-on or in a leadership capacity—in organizations where technology drives meaningful results.
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It Desktop Services ManagerCity Of Peoria, Illinois May 2013 - Jul 2024Peoria, Illinois, United States• Migrated 450+ devices to Microsoft ConfigMgr, streamlining management and reducing remote device change requests by 60+ hours per instance.• Authored ConfigMgr application deployments using PSADT, saving 250+ hours when transitioning to Intune.• Standardized hardware to simplify management and reduce costs associated with labor and equipment retrofits.• Built a collaborative team culture with minimal turnover, mentoring a team of six. -
Acting Chief Information OfficerCity Of Peoria, Illinois Oct 2019 - Mar 2020Peoria, Illinois, United States• Transitioned 120+ staff to remote work in response to COVID-19 with zero downtime, maintaining essential public operations.• Served as a liaison between technical teams and executive leadership, aligning technology investments with organizational objectives.• Led cross-departmental projects to ensure strategic alignment with business goals. -
Pc Support Project LeaderCity Of Peoria, Illinois Jun 2001 - Apr 2013Peoria, Illinois, United States• Implemented centralized device administration, reducing security risks and eliminating licensing violations.• Automated dynamic device imaging, replacing manual processes with streamlined scripting.• Spearheaded end-to-end hardware upgrades, improving deployment efficiency and vendor coordination.• Introduced Help Desk software, enhancing operational coordination, incident tracking, and trend analysis.
Cory O'Brien Education Details
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Associate Of Applied Science
Frequently Asked Questions about Cory O'Brien
What is Cory O'Brien's role at the current company?
Cory O'Brien's current role is Endpoint Management Professional | ConfigMgr, Intune, VDI, PowerShell | Hands-On Problem Solver & Leader.
What schools did Cory O'Brien attend?
Cory O'Brien attended Robert Morris University - Illinois, Heartland Community College.
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Cory O'Brien
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Cory O'Brien
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Cory O'Brien
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