I am a results-driven IT professional with over 20 years of experience in endpoint management, process automation, and technical problem-solving. Throughout my career, I’ve delivered innovative solutions that streamline operations, enhance security, and reduce costs, while leading teams and fostering collaborative cultures.My hands-on expertise includes endpoint management tools such as Microsoft Endpoint Configuration Manager, Microsoft Intune, VMware, and advanced automation using PowerShell. At the City of Peoria, I often operated in environments that lacked formal structure or guidance, taking initiative to develop systems and processes that delivered measurable impact. Key achievements include: • Migrating 450+ devices to Microsoft ConfigMgr, improving remote device management efficiency by 60+ hours per request. • Leading the rapid transition of 120+ staff to remote work during COVID-19 with zero downtime. • Developing dynamic imaging processes, eliminating manual labor for device deployment, and ensuring consistent configurations. • Standardizing hardware across the organization, reducing costs and improving operational efficiency.While I have found deep satisfaction in solving complex technical challenges and driving innovation as an individual contributor, I am equally committed to leadership roles that prioritize collaboration and provide a supportive environment. My leadership philosophy centers on clear communication, structured feedback, and mentoring team members to achieve their full potential. I’m excited to contribute my skills—whether hands-on or in a leadership capacity—in organizations where technology drives meaningful results.