Cory O'Brien Email & Phone Number

Hartford, Connecticut Area

Recruited by St. Francis Care to be a strategic member of the EpicCare (Epic) Ambulatory EHR implementation team. Acted as a subject matter expert in various capacities regarding ambulatory EHR implementation and usage, including, current and future state analysis, clinical documentation, physician and support staff workflows, and end-user training. Supported and mentored other team members to ensure project goals and timelines were successfully met. Certified in EpicCare Ambulatory 2014 & Order Transmittal.* Participated in all phases of EpicCare Ambulatory 2014 implementation: planning, design, build, testing, and go-live.* Led the design and configuration for key specialty and primary care disciplines, including all specialty charting content, workflows, and navigators. * Primary owner of all ambulatory orders related design, building, and testing. Responsibilities included EAP, order transmittal, and auto charge generation for all outpatient physician practices.* Managed the implementation of Quest Diagnostics laboratory interface. Coordinated efforts with Quest, Epic, and St. Francis resources to ensure interface configuration, mapping, and testing tasks were completed successfully on time and within budget.* Responsible for all outpatient faculty, resident and med student charting content and workflows

Greater Boston Area

Chosen for newly established role and given complete responsibility for the analysis, customization, and deployment of company’s Electronic Medical Records (EMR), Electronic Health Records (EHR), and Medical Practice Management (PM) products to private practice physicians and physician groups leveraging SaaS / ASP and on-site deployment delivery models. Lead teams in analyzing and customizing portfolio of 3 product families to meet clients’ business / regulatory requirements and workflows. Manage efforts of 25-30 resources comprised of project managers, trainers, implementation specialists, support analysts, and systems engineers. Report directly to the CEO.* Pivotal role in enabling the AIS Professional Services Organization to deliver multi-million dollars in yearly revenue. * Led numerous initiatives that increased utilization / billable rate, reduced timeframe to implement new clients, minimized needed resources, and increased profits within the first year.

Irvine, Ca

Promoted to drive all aspects of executive-sponsored enterprise transformation and standardization initiatives in response to rapid acquisition growth. Defined plans and budgets, allocated resources, delivered status reports to leadership team and stakeholders, and ensured the timely and within budget delivery. Reported to the US CEO and Global Chairman.* Led multiple projects to support data integration strategy that ensured the consistency of data across Salesforce.com, CRM, Dynamics GP, and SAP FI/CO systems.* Chosen as US Project Manager for the initial phase of the Global ISO 9001 initiatives.

Irvine, Ca

Advanced to lead all aspects of automation and business process improvement initiatives to position organization for continued growth. Analyzed needs and issues, defined strategy and approach, evaluated technologies, streamlined processes, and delivered solutions that produced a strong return on investment (ROI).* Led the implementation of company-wide KPI dashboards and balanced scorecards and managed critical consolidation projects prior to and subsequent to the acquisition by CompuGroup Medical.

Irvine, Ca

Brought in to analyze, define, and ensure the alignment of company’s medical practice management (PM) and electronic health records (EHR) software with evolving regulatory requirements. Evaluated new regulations, gathered requirements from stakeholders, and wrote product specification documents.•Established business processes and KPIs to ensure onshore / offshore teams achieved established SLAs.•Designed, implemented, and oversaw the adoption of company-wide dashboard that provided an effective means to measure performance against goals.

El Segundo, Ca

Built an impressive record of achievements for these healthcare services providers. Originally recruited by Med-Billing Corp. and was kept on and promoted following acquisition by MD Synergy, LLC.Promoted and charged with integrating previously developed custom document management solution into company’s flagship MD Synergy medical billing and practice management platform. Managed the design, development, and implementation of new functionality into key modules to meet business and regulatory objectives. Developed market requirements, product requirements, and functional specification documents. Defined project plans and led efforts of onshore / offshore teams in deploying new releases.

Bachelor Of Arts (B.A.), Community Studies

Associate Of Arts (A.A.)

Master Of Business Administration (M.B.A.), Business Administration And Management, General