Chris Bulger

Chris Bulger Email and Phone Number

Lead Product Manager @ Klaviyo
Marblehead, MA, US
Chris Bulger's Location
Marblehead, Massachusetts, United States, United States
About Chris Bulger

Innovative, accountable, and data-driven product leader with a history of building and launching products that solve customer needs and dramatically exceed revenue goals. A strong belief that great products start with a clear vision and goals, coupled with a deep understanding of user problems through research, and are validated through prototypes and iterative experiments.Lead: Product Vision, Strategy, & Execution• Communicate a shared purpose and direction by creating an empathetic picture of our users and a vision for maturity• Set product strategy that addresses business challenges and provides actionable steps toward customer and business objectives• Own day-to-day execution of product function, ensuring high quality and focus on the greater purpose, vision, and objectivesOwn: Product Discovery & Research• Promote and coach toward a customer-centric product discovery process that is focused on continuous hypothesis-driven experimentation to reach desired outcomes• Succeed with problem discovery and Jobs to Be Done interview formats, solution & usability testing, and Lean & Agile / Scrum methodologies for deliveryCollaborate & Mentor: Product Process• Collaborate with and mentor Product Managers, Designers, Engineers, and stakeholders on product and research methods and workflows, with a focus on cross-functional team behavior• Underscore the importance of both qualitative and quantitative data in making sound product and design decisions• Facilitate design sprints, workshops, and retrosManagement Experience: Career Development & Team Planning• Facilitate conversations with Product Managers and Designers to help set career goals, identify leadership and growth opportunities, and set path to success

Chris Bulger's Current Company Details
Klaviyo

Klaviyo

View
Lead Product Manager
Marblehead, MA, US
Website:
klaviyo.com
Employees:
2895
Chris Bulger Work Experience Details
  • Klaviyo
    Lead Product Manager
    Klaviyo
    Marblehead, Ma, Us
  • Hubspot
    Staff Product Manager
    Hubspot
    Marblehead, Ma, Us
  • Meridian Performance Systems Inc.
    Director Of Product Management
    Meridian Performance Systems Inc. Oct 2024 - Present
    Helping golfers unlock their putting potential with a cutting-edge mobile app powered by computer vision and AI. From tracking progress to delivering personalized coaching, we’re on a mission to make every putt a step closer to greatness!
  • Electives
    Director Of Product - Buyer Marketplace
    Electives Oct 2022 - Dec 2023
    Boston, Massachusetts, Us
    An enterprise live learning platform that offers interactive and impactful classes for employees. Classes teams love from instructors they will never forget.▪ Led product vision and strategy for the instructor and buyer side of the Electives marketplace: focused on improving product onboarding, activation, and class booking experience, which has led to a 90% increase in monthly platform engagement and a 36% increase in classes booked▪ Built out and implemented a continuous discovery process for user research with a focus on driving user and business impact that increased research sessions from 6 users/month to 18 users/month
  • Whoop
    Group Product Manager
    Whoop Jan 2021 - Jul 2022
    Boston, Ma, Us
    A health & fitness wearable and software combination that continuously measures and analyzes critical metrics, helping users understand how well they sleep, recover, and how much strain their body can take on.▪ Set product vision and strategy for the core mobile app experience team focused on helping members understand their data and get coaching and guidance to be successful with their goals▪ Led a Product/Engineering pod as an IC focussed on software feature development for WHOOP 4.0 hardware release, increasing weekly engagement by 11.8%▪Led redesign of core WHOOP app features to focus on increasing feature activation, engagement, and retention▪Built and led a team of six Product Managers across eight development pods
  • Asics Digital (Formerly Runkeeper)
    Director Of Product & Product Design - Runkeeper
    Asics Digital (Formerly Runkeeper) Jan 2018 - Dec 2020
    Boston, Ma, Us
    A GPS fitness-tracking app for iOS and Android with over 50 million users, Runkeeper was first launched in 2008 and was acquired in 2016 by ASICS for $85M.▪ Set product vision and own strategy, which includes working with cross-functional teams to align around goals and product advancement▪ Drive executive and stakeholder roadmap alignment in bi-annual planning sessions and monthly status meetings▪ Built and led Product Management, Product Design, and Support teams ▪▪ Upskilled both product and design teams with new techniques, self-development, and independent project ownership ▪▪ Hired and coached the Product Design team with a vision and focus on continuous discovery and user-centered design with prioritization based on insights from discovery▪ Led premium subscription growth strategy, growing subscription revenues from $2.5m to $8.3m/year in five years▪ Built a team culture focussed on the user’s top problem, guidance for runners, and lead product discovery and development on several key initiatives: ▪▪ Launched ℞ Workouts to help casual runners develop a running routine, was the top premium subscription channel at 4.2% CVR from 2016-2018 ▪▪ Launched an audio-guided training plan to help beginner runners start running and run a 5K distance, became top converting premium subscription channel with 19% CVR ▪▪ Launched Adaptive Training to help runners build a personalized training plan for their upcoming races and adapt as they progressed through training, 4.5% CVR▪Hands-on management and leadership from idea to infancy to launch a new product on iOS and Android, ASICS Studio, launched in 2018, to help runners cross-train and recover
  • Runkeeper
    Director Of Product Management & Product Design
    Runkeeper Sep 2015 - Dec 2017
  • Runkeeper
    Senior Product Manager
    Runkeeper Mar 2014 - Sep 2015
  • Moontoast, Llc
    Senior Product Manager
    Moontoast, Llc Sep 2012 - Feb 2014
    Helped brands manage, launch, and measure their rich media ad units on Facebook and Twitter.▪ Managed product for the Analytics Scrum team, responsible for building out tracking technology and reporting interface for marketers to measure the performance of their launched ad units▪ Owned the roadmap for self-service analytics product that was prioritized based on value to the customer, business outcome, and implementation costs▪ Owned journey mapping, interaction design, and visual design of analytics dashboards▪ Lead the implementation of Scrum development and coached Scrum Masters across three development pods
  • Compete, Inc.
    Senior Product Manager - Compete.Com
    Compete, Inc. Jul 2011 - Sep 2012
    Boston, Ma, Us
    Owned and drove the vision for compete.com and ensured that the vision manifested into the product by driving the full life-cycle of changes on the website – from initial concept through experimentation, data gathering to fully finished production. ▪ Oversaw incremental releases every 3 weeks as well as 10 large quarterly releases with significant new business impact. Contributions included product requirement specifications (user stories) and prioritization of features into release cycles ▪ Matrix managed web development teams, both in-house and outsourced. Responsible for a 5-member development group in one sprint team in 2009, and by 2012 the team grew to include a 20-member development group across four sprint teams ▪ Tripled the average yearly retention rate through product feature releases that contributed to a 100% YOY growth of overall customer base. Led the implementation of a new signup process that increased weekly “freemium” product registration from 150 users/week to 7k users/week ▪ Led the implementation of Lean Development from initial setup to experimentation that resulted in a strategic pivot in product strategy. Ran the research effort for pricing optimization that has increased average deal size from the Inside Sales channel by 50% ▪ Developed market and user data used to recruit, engage, retain and satisfy customers through research including usability studies, focus groups, data analysis and competitive analysis. The resulting data incorporated feedback from more than two thousand users and is currently utilized to set strategy throughout the group ▪ Designed simple and intuitive UIs using Balsamiq software products to create wireframes and mockups to illustrate concepts and new features to key stakeholders
  • Compete, Inc.
    Product Manager - Compete.Com
    Compete, Inc. Mar 2009 - Jul 2011
    Boston, Ma, Us
  • Compete, Inc.
    Software Quality Assurance Engineer
    Compete, Inc. Dec 2007 - Mar 2009
    Boston, Ma, Us
    Implemented testing strategies and test web-based applications on compete.com and other client facing tools.▪ Wrote and maintained test plans and manual test cases▪ Assisted with the development of test process for multiple products▪ Executed manual test cases▪ Scrum Master for compete.com
  • Long Term Care Group
    Analyst
    Long Term Care Group Apr 2006 - May 2007
    Eden Prairie, Minnesota, Us
    Assisted in billing and collection activities for group and direct bill accounts for CNA’s internal billed accounts, and Genworth group accounts.▪ Responsible for posting receipts and applying unapplied cash▪ Responsible for account reconciliation and the collection of premium from group invoices▪ Maintain daily production reports on all internal activities
  • Radixx International
    Test Engineer (Contract)
    Radixx International Aug 2005 - Feb 2006
    Orlando, Florida, Us
    Gained experience in software testing through functional, system and regression testing of web applications, and Citrix based client server systems for this developer of flight reservation software.▪ Reviewed system requirements and developed test cases to ensure system requirements were satisfied▪ Performed production release testing▪ Utilized Test Tracker defect tracking tool
  • Electronic Arts - Tiburon
    Qa And Production Tester
    Electronic Arts - Tiburon Feb 2004 - Jun 2005
    Redwood City, Ca, Us
    Gained hands-on experience in quality assurance testing and the production cycle through this leading publisher of interactive software games. Position entailed ensuring that the quality of games met intended design standards. Additional experience as a production assistant included supporting Producers in writing up documentation.▪ Created and updated design documents, checklists, and training documentation for QA testing▪ Experience with build processes including verification and creating build notes▪ Knowledgeable with Final Third-Party Submission process▪ Familiar with Nintendo, Sony, and Microsoft Console Compliance Standards▪ Helped train newly hired Quality Assurance Testers▪ Assisted in managing bug tracking database

Chris Bulger Skills

Agile Methodologies Product Management Analytics Scrum Agile Project Management Strategy User Experience Quality Assurance Web Analytics Software Development E Commerce Web Applications Product Requirements Product Development Mobile Devices Web Development Mobile Applications Product Marketing Saas Software Quality Assurance Requirements Gathering Market Requirements Documents Usability Testing Wireframes Monetization Product Planning Business Development Competitive Analysis Start Ups Agile Requirements Analysis Information Architecture Testing Big Data User Interface Design Management Digital Marketing Marketing Strategy Certified Scrum Master Csm Product Launches Requirements Specification Requirements Management Agile Testing Roadmap Market Requirements Mobile Phone Apps Strategic Partnerships Digital Strategy Usability Online Advertising

Chris Bulger Education Details

  • University Of Connecticut
    University Of Connecticut
    Politcial Science; Minor In Business
  • Reforge
    Reforge
    Retention + Engagement Deep Dive
  • Product Institute
    Product Institute
    Product Management Core Curriculum

Frequently Asked Questions about Chris Bulger

What company does Chris Bulger work for?

Chris Bulger works for Klaviyo

What is Chris Bulger's role at the current company?

Chris Bulger's current role is Lead Product Manager.

What is Chris Bulger's email address?

Chris Bulger's email address is ch****@****per.com

What is Chris Bulger's direct phone number?

Chris Bulger's direct phone number is +161751*****

What schools did Chris Bulger attend?

Chris Bulger attended University Of Connecticut, Reforge, Product Institute.

What skills is Chris Bulger known for?

Chris Bulger has skills like Agile Methodologies, Product Management, Analytics, Scrum, Agile Project Management, Strategy, User Experience, Quality Assurance, Web Analytics, Software Development, E Commerce, Web Applications.

Who are Chris Bulger's colleagues?

Chris Bulger's colleagues are Meghan Foley, Jessica Gersky, Spencer Barton, Subhadra Dutta, Ph.d., Taylor Garrett, Briana Tan, Apra Gupta.

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