Craig Clement Email and Phone Number

responsible for developing leads. contacting current customers to see if I can upsell. taking cash payments walk-in customers. cold calling businesses and insurance carriers to see about transferring their insurance to State Farm

Political interviewsCustomer service400 plus outgoing calls a day (auto dialer )Call centerCorrectly notating all surveys for clients

Calling delinquent accounts to resolve promptlyListening to consumers’ needs and responding in a professional mannerFollowed all state regulations and compliance with FDCPAMade outbound calls , gather consumer information, conduct follow up calls Met goals of 150 + calls per day

Contacting pharmaceutical companies and promoting our services via email and texts and calling Researching businesses and contacting decision makers and building relationshipsEntered customer contact data in CRMCustomer follow up and appointment scheduling for conference calls50 + outgoing calls per day

Contributed to the success of the department by meeting and over exceeding collection goalsProvided excellent customer service to all consumersTrained new employeesMaintained an organized consumer portfolio and scheduled follow up callsProvided consumers with the best possible payment arrangements or settlementsSkip tracing and effective probing skills to achieve contact efforts