Christopher Reid Email & Phone Number

Duluth, Georgia, United States

As an IT Support Specialist Tier II, I implement security protocols, monitor and maintain company systems, and resolve user issues before escalations with an average response time of 3 minutes. I also troubleshoot and resolve client emergencies with minimal oversight. I assist clients with the design and implementation, installation, configuration, and ongoing usability of desktop computers. I serve as an escalation point to mentor and coach Technicians and Tier I team members. Responsible for ensuring minimal disruption to client operations.

Duluth, Georgia, United States

As an IT Support Specialist Tier I, I created and reset passwords, provided unit level support in the installation, operation, and maintenance of computer systems. Supported office equipment such as printers, scanners, and documents. Responded to and resolved workstation, application and server related problems.

Snellville, Georgia, United States

As a closing team member, I consistently executed closing routines to deliver a clean and organized store. I followed processes accurately with attention to detail, monitored own progress and accurately prioritized tasks. Supported guest services such as back-up cashier, order pick up (OPU), Drive-up (DU) Orders and Returns, and maintained a compliance culture while executing those duties such as compliance with federal, state, and local adult beverage laws. Demonstrated a culture of service by completing closing tasks such as stocking, as directed by daily priorities, and guest traffic. Always worked in a safe manor to identify and correct hazards that complied with all safety policies and best practices.

Georgia

Ensured products were always in stock and ready for customers to buy. Sorted and unloaded general inventory trailers. Safely operated pallet jacks, lifts, and other equipment to unload trucks. Followed proper protocols to check in inventory and log truck contents. Scanned and entered new inventory into the system. Conducted daily bin audits to confirm stock levels and locations.